Yelizaveta Mynenko

• I work with POS system 'Toast' to place orders, manage bills, and handle complimentary items.
• I serve food and beverages promptly with focused attention to customer needs.
• I enhance customer satisfaction by promptly attending to their needs and providing personalized service.
• I welcome customers and help determine their needs.
• I operate cash register efficiently and accurately, process payments by cash, check, credit card or automatic debit.

• Accepted orders and provided quality customer service.
• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Monitored cleanliness in the hall.
• Prepared drinks, coffee drinks and cocktails.

My responsibilities included:

• Prepare and serve drinks.
• Opening, preparation and closing of the restaurant.
• Follow the inclusion and training of new staff.
• Monitor order and also place weekly orders for the bar.
• Monitor the cleanliness of the hall and bar and the correctness of customer service.
• Management of payments and cash operations. Carry out deposits and currency exchange operations.
• Use of company software for restaurant management (planning, maintenance, cash register, onboarding of new employees).
• Answer calls and organize reservations according to shifts.

My responsibilities included:

• Service at the counter and at the tables;
• Cleaning and tidying of tables and counter and cleaning of the room.
• Preparation of coffee and other alcoholic beverages.
• Operated cash registers to process customer payments.

I opened my own coffee shop, where I worked for myself.

• Preparation of coffee and another drinks.
• Opening and closing cafeteria of the work shift.
• Management of payments and cash operations.
• Streamlined operations by identifying inefficiencies and implementing cost-saving measures that improved overall profitability.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.