Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Yelizaveta Frolova

Newmarket,ON

Summary

Passionate about promoting meaningful and lasting relations by delivering necessary support, whatever it may be. Proficient in using independent decision-making skills and sound judgment to positively impact organization's success.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Nanny

Roshani Morton
09.2022 - Current
  • Communicated my observations about the children (e.g. health, behavior, etc.) with guardians.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Administered medications, following strict instructions from parents and medical labels.
  • Transported children to and from activities using family vehicle.

Youth Leader

Grace Church Newmarket
07.2022 - 06.2023
  • Assisted with special events and programs.
  • Assisted the Youth Pastor in staying on top of important information (such as reminding him of youth's birthdays, sporting events, etc.).
  • Attended youth's sporting events and concerts to provide support and build deeper relationships.
  • Led group Bible studies on a weekly basis.
  • Stayed available to youth during the week to promote more meaningful relationships and to support them through their weeks.

Customer Service Specialist

GBSB Global Business School
07.2019 - 09.2019
  • Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
  • Collaborated with my manager to provide customer feedback and any necessary information to support program promotion.
  • Informed customers of promotions to build customer base, boost traffic and increase customer loyalty.
  • Worked in Salesforce CRM Software to stay in touch with existing customers and process new leads.

Gallery Assistant

Aurora Cultural Centre
09.2017 - 01.2018
  • Managed office and gallery supplies inventories.
  • Assisted with planning special events by creating exhibition booklets, organizing the positioning of artwork, setting up the lighting, setting up refreshments, decorating, and taking care of miscellaneous tasks.
  • Recorded sale transactions while keeping the records neat and organized.
  • Provided support at the front desk by answering the phone and providing required information, guiding visitors to the exhibits, welcoming guests at special events, and assisting other employees by updating them on relevant details.

Education

Bachelor of Arts - Politics, Philosophy And Economics

Charles University
Prague, Czech Republic
02.2024

Skills

  • Schedule Management
  • Routine Management
  • Licensed Driver
  • Product Knowledge
  • Customer Needs Assessment
  • Project Planning
  • Event Coordination
  • Clerical Support
  • Interpersonal relations
  • Adaptability

Languages

English
Native or Bilingual
Russian
Native or Bilingual

Certification

TEFL Certified by Oxford Seminars (2018)

Google Cybersecurity Professional Certificate (ongoing)


Timeline

Nanny

Roshani Morton
09.2022 - Current

Youth Leader

Grace Church Newmarket
07.2022 - 06.2023

Customer Service Specialist

GBSB Global Business School
07.2019 - 09.2019

Gallery Assistant

Aurora Cultural Centre
09.2017 - 01.2018

Bachelor of Arts - Politics, Philosophy And Economics

Charles University
Yelizaveta Frolova