Yeliannis Guerrero Fernández
Carrying Place
Summary
Versatile and dedicated professional with a proven track record in the healthcare notably at Ruben Batista Rubio Polyclinic. Excelled in patient care, achieving significant client satisfaction through advanced interpersonal skills and meticulous sanitation protocols. Dedicated to enhancing client satisfaction and wellness through meticulous attention to detail and creative solutions. Skilled in both manicure techniques and dental health services, demonstrating exceptional time management and team collaboration abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manicurist
Owner
03.2022 - 02.2024
- Maintained clean and orderly work area, disinfecting tools, wiping down surfaces and organizing supplies daily.
- Increased customer loyalty through exceptional customer service and maintaining a clean, sanitary workstation.
- Enhanced client satisfaction by providing personalized nail care services, including manicures, pedicures, and nail art.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Grew repeat client base through effective marketing and customer service.
- Provided specialized treatments such as acrylic or gel extensions to cater to a diverse range of client needs and preferences.
Dentist
Ruben Batista Rubio Polyclinic
09.2018 - 03.2022
- Extracted teeth, performed root canals, and filled cavities with dedication to pain management.
- Provided preventive care with regular checkups, educating patients on proper oral hygiene habits.
- Interpreted X-rays to make accurate diagnoses and treatment decisions.
- Educated patients and families about dental issues and proper oral care to prevent dental decay and disease.
- Completed consultations with patients for treatment plan.
- Managed dental emergencies promptly, addressing acute pain and preventing further complications.
- Collaborated with a team of dental professionals to develop interdisciplinary treatment plans tailored to individual patient needs.
- Reduced anxiety in patients with gentle chairside manner and clear explanations of treatment options and procedures.
- Built long-lasting relationships with patients by consistently providing high-quality care tailored to individual needs.
- Communicated one-on-one with patients during consultative appointments to explain treatment plan and educate on upcoming procedures.
- Skilled in pediatric dentistry practices which aided in alleviating fear or discomfort among children during their visits.
- Diagnosed and treated infections, mouth ulcers, and other problems with oral mucosa.
- Participated actively within community events promoting oral health awareness and offering dental screenings, highlighting the importance of preventive care measures.
Coordination Assistant
Provincial Health Directorate
02.2021 - 02.2022
- Facilitated efficient management of cases involving COVID patients.
- Maintained precise logs for all incoming calls under strict timelines.
- Managed the allocation of beds across various healthcare facilities for every patient.
- Streamlined ambulance scheduling for patient pickups.
Education
Doctor of Dental Medicine - Dentist
University of Medicine
Holguin, Cuba07-2018
Bachelor of Science -
"Jose Marti Perez" PVCE
Holguin, Cuba04-2013
Skills
- Time management
- Team collaboration
- Commitment to quality and service
- Sanitation protocols
- Advanced interpersonal skills
- Client satisfaction
- Client relations
- Scheduling
- Business development
- Multi-tasking
- Relationship building
- Customer service
- Manicure techniques
- Hand massage
- Foot massage
- Photo editing
- Video editing
- Social media
- Marketing strategy
Languages
Spanish
Native or Bilingual
English
Professional Working
Certification
- Traditional Chinese TUINA massage [CEDES & Casa de Iberoamerica, Holguin, Cuba] [2022, September]
- Facial, hand, foot massage [CEDES & Casa de Iberoamerica, Holguin, Cuba] [2022, September]
- Marketing [CEDES, Casa de Iberoamerica & CDELCOM Holguin, Cuba] [2022, May]
- Social Network: Instagram [Luna Nueva, Holguin, Cuba] [2023, June]
- Photography & Video [Luna Nueva, Holguin, Cuba] [2023, July]
- Russian Manicure [Gali.Russian.Nail] [2024, November 14th]
Timeline
Manicurist
Owner
03.2022 - 02.2024
Coordination Assistant
Provincial Health Directorate
02.2021 - 02.2022
Dentist
Ruben Batista Rubio Polyclinic
09.2018 - 03.2022
Doctor of Dental Medicine - Dentist
University of Medicine
Bachelor of Science -
"Jose Marti Perez" PVCE
Similar Profiles
Roketa FarrowRoketa Farrow
Salon Owner at OwnerSalon Owner at Owner
JAKE TANNERJAKE TANNER
The Driveway Basketball Training at OwnerThe Driveway Basketball Training at Owner
Cole ChristensenCole Christensen
Real Estate Investor at OwnerReal Estate Investor at Owner