Yelena Gaiduk
Markham,ON
Summary
Caring Therapist, years of experience, helping patients to cure chronic, acute, severe pain. Knowledgeable Therapy Provider, years of practice to work with Ultrasonic therapy, Electrotherapy, multiple Massage and Osteopathic techniques.
Familiar with patient assessments, treatments, protocols, record files, charts and notes.
Patient-focused, brings extensive experience in Medical Office management, supporting Physicians, Nurses and other Healthcare providers.
Knowledgeable at Reception and Administration work, remarkable background in scheduling appointments, processing referrals, faxing documents, streamlining operations, track records, keep data base in order.
Known for reliability adaptability, with swift capacity to learn and apply new skills also.
Overview
14
14
years of professional experience
Work History
Receptionist Administrator
New Flow Rehab Clinic
2022.09 - 2023.08
- Start up Computer with the schedule program.
- Greeted and checked in scheduled patients.
- Coordinated them to the addressed Therapy room, in accordance with their Patients and Clinical Records.
- Answered incoming calls, provided necessary information to the Insurance Adjusters or Law Firm Representatives.
- Supervised, Fill up the Patient's File, with the necessarily Clinical Charts and Notes records.
- Sent Faxes, returned a calls, provided information regarding our Patients, requested by Insurances or Law Firms.
- Set future appointments for our Patients, based at their Medical Protocols.
- Expedited daily office tasks such as mail, email, document scanning, photocopying, faxing, and data entry to insure smooth workflow.
- Maintained a clean, organized, and welcoming reception area with office tools and Medical supplies.
Physiotherapy Assistant
New Flow Rehab Clinic
2021.07 - 2022.09
- Having an education and Diploma of Osteopath Manual Practitioner, provided Ultrasound Therapy, Electrotherapy and Rehabilitation Exercise to our patients.
- Provided examination interview with the new patients, based at their intake first visit questionary forms.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Maintained accurate records of patient progress, allowing for informed adjustments to treatment plans as necessary.
- Assisted in reducing pain levels for patients through therapeutic massage techniques and electrotherapy treatments.
- Improved patient mobility using passive and active Therapeutic exercises, by designing and implementing tailored personal exercise programs.
- Collaborated with Physiotherapist to develop individualized treatment plans, enhancing patient outcomes.
- Utilized modalities such as heat/cold packs or ultrasound machines when appropriate, maximizing therapeutic benefits for each patient session attended.
- Communicated with other Physicians to provide updates on patient care.
- Monitored patient progress and reported changes to physical therapist.
Interior Decorator
Self Employed Web
2019.02 - 2021.07
- Advised clients on styles, layouts, budgets, and overall designs.
- Optimized small spaces using innovative storage solutions and clever furniture arrangements for increased functionality.
- Streamlined project execution by maintaining clear communication between clients, suppliers, and team members.
- Transformed outdated interiors into stylish, modern spaces that met clients'' aesthetic preferences and functional needs.
- Presented available color palettes and helped select colors that reflected client personality and goals.
- Enhanced client satisfaction by delivering personalized and creative interior design solutions.
- Met with clients to discuss project scope and desires for spaces.
- Stayed abreast of industry trends and innovations to provide clients with cutting-edge design solutions.
- Purchased accessories to coordinate with furniture purchases and enhance rooms.
- Selected and organized color schemes for clients.
Renovation Specialist
RenoDezign Inc.
2016.10 - 2019.02
- Maintained safe worksites by adhering to strict safety protocols and guidelines during all stages of construction.
- Managed budgets effectively to maximize results without compromising on quality or aesthetics.
- Ensured compliance with local building codes and regulations throughout the entire renovation journey.
- Developed comprehensive scopes of work outlining each step of a renovation project''s timeline.
- Exceeded project goals through thorough planning, design optimization, and material selection.
- Streamlined project timelines for increased efficiency by effectively managing resources and coordinating with contractors.
- Provided detailed progress reports for clients, keeping them informed about project status and any adjustments needed along the way.
- Boosted client satisfaction, addressing concerns promptly and providing exceptional customer service throughout the renovation process.
- Increased overall energy efficiency in renovated properties through the integration of sustainable practices and materials.
- Conducted thorough site inspections before beginning renovations to identify potential obstacles or complications early in the process.
- Enhanced property value by implementing cost-effective renovation strategies and materials.
- Established strong relationships with subcontractors, ensuring timely completion of projects while maintaining quality standards.
- Inspected completed projects to meet customer expectations.
Osteopath Manual Practitioner
Royal Health Services Inc.
2009.08 - 2016.02
- Provided Osteopathic Therapy to the Patients.
- Performed high level of new innovative Manual Therapy, such a manipulation, rotation, extension of Bones an Joints, flection, stretching muscles which in overall fastened a healing process to the patients and improved their health.
- Met with patients to discuss concerns, review histories and perform examinations.
- Helped patients manage acute and chronic pain with Osteopathic Manual techniques.
- Created Personal Protocol and treatment plan to each individual case and patient.
- Collected, recorded and maintained patient medical notes and charts, history reports and examination results.
- Created specific type of Therapy into the Clinic and exercise agenda to continue the treatment in home condition.
- Provided via-call consultation and discussion with patient's family Doctor or family members, regarding the patient's Health situations and condition.
- Collaborated with other Clinic Therapy Providers, to develop comprehensive joint treatment plan, to treat acute and chronic conditions, to reduce symptoms and improve health for optimal patient care.
- Updated patient's and Clinic's medical records to comply with regulatory standards.
Education
Osteopath Manual Practitioner - Medical Care
Canadian College of Holistic Health
Toronto, ON05.2009
Skills
- Reception Management
- File Organization
- Multi-line phone operation
- Appointment Setting
- Document scanning and digitization
Languages
English
Professional Working
Russian
Native or Bilingual
Ukrainian
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeContract WorkInternshipGig WorkWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionTeam Building / Company Retreats4-day work weekTimeline
Receptionist Administrator
New Flow Rehab Clinic
2022.09 - 2023.08
Physiotherapy Assistant
New Flow Rehab Clinic
2021.07 - 2022.09
Interior Decorator
Self Employed Web
2019.02 - 2021.07
Renovation Specialist
RenoDezign Inc.
2016.10 - 2019.02
Osteopath Manual Practitioner
Royal Health Services Inc.
2009.08 - 2016.02
Osteopath Manual Practitioner - Medical Care
Canadian College of Holistic Health
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