Yela Jacob
Kelowna,BC
Summary
Detail-oriented with a strong foundation in customer service and food safety compliance. Known for efficiently coordinating operations and enhancing guest experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Support Staff
WINGS
Vernon, British Columbia
05.2025 - Current
- Coordinated reservations and maintained accurate guest lists.
- Delivered food quickly and accurately to customers and staff.
- Cleaned and reset dining tables for efficient service turnover.
- Completed day-to-day duties accurately and efficiently.
Deli Clerk
Askew's Foods
Armstrong, British Columbia
04.2022 - 08.2024
- Prepared deli items by slicing meats and cheeses to customer specifications.
- Maintained cleanliness and organization of deli counter and equipment during shifts.
- Assisted customers with product selections, providing information on ingredients and preparation.
- Operated food safety equipment to ensure compliance with health regulations.
Crew Member
Dairy Queen
Armstrong, British Columbia
09.2020 - 03.2022
- Maintained cleanliness of dining area and kitchen equipment.
- Operated cash register and handled customer transactions efficiently.
- Collaborated with team members to ensure smooth operations during busy hours.
- Served food quickly for positive guest experiences.
Education
High School Diploma -
Pleasant Valley Secondary School
Armstrong, BC06-2024
Bachelor of Science - Psychology
University of British Columbia
Kelowna, BCSkills
- Customer service
- Food safety compliance
- Cash handling
- Team collaboration
- Menu knowledge
- Time management
Accomplishments
- Currently hold a 3.8 GPA at UBC.
- Graduated honors with distinction.
Certification
- Serving it Right Certificate
- Food Safe Level 1 Certificate
- DELF Level B1 Diploma
- Babysitting Certificate
Languages
English
Native/ Bilingual
German
Native/ Bilingual
French
Professional
Timeline
Support Staff
WINGS
05.2025 - Current
Deli Clerk
Askew's Foods
04.2022 - 08.2024
Crew Member
Dairy Queen
09.2020 - 03.2022
High School Diploma -
Pleasant Valley Secondary School
Bachelor of Science - Psychology
University of British Columbia
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