Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yela Jacob

Kelowna,BC

Summary

Detail-oriented with a strong foundation in customer service and food safety compliance. Known for efficiently coordinating operations and enhancing guest experiences.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Support Staff

WINGS
Vernon, British Columbia
05.2025 - Current
  • Coordinated reservations and maintained accurate guest lists.
  • Delivered food quickly and accurately to customers and staff.
  • Cleaned and reset dining tables for efficient service turnover.
  • Completed day-to-day duties accurately and efficiently.

Deli Clerk

Askew's Foods
Armstrong, British Columbia
04.2022 - 08.2024
  • Prepared deli items by slicing meats and cheeses to customer specifications.
  • Maintained cleanliness and organization of deli counter and equipment during shifts.
  • Assisted customers with product selections, providing information on ingredients and preparation.
  • Operated food safety equipment to ensure compliance with health regulations.

Crew Member

Dairy Queen
Armstrong, British Columbia
09.2020 - 03.2022
  • Maintained cleanliness of dining area and kitchen equipment.
  • Operated cash register and handled customer transactions efficiently.
  • Collaborated with team members to ensure smooth operations during busy hours.
  • Served food quickly for positive guest experiences.

Education

High School Diploma -

Pleasant Valley Secondary School
Armstrong, BC
06-2024

Bachelor of Science - Psychology

University of British Columbia
Kelowna, BC

Skills

  • Customer service
  • Food safety compliance
  • Cash handling
  • Team collaboration
  • Menu knowledge
  • Time management

Accomplishments

  • Currently hold a 3.8 GPA at UBC.
  • Graduated honors with distinction.

Certification

  • Serving it Right Certificate
  • Food Safe Level 1 Certificate
  • DELF Level B1 Diploma
  • Babysitting Certificate

Languages

English
Native/ Bilingual
German
Native/ Bilingual
French
Professional

Timeline

Support Staff

WINGS
05.2025 - Current

Deli Clerk

Askew's Foods
04.2022 - 08.2024

Crew Member

Dairy Queen
09.2020 - 03.2022

High School Diploma -

Pleasant Valley Secondary School

Bachelor of Science - Psychology

University of British Columbia

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Yela Jacob