Yehyun Shin

• Assisted client with daily living needs to maintain self-esteem and general wellness.
• Improved client comfort by providing exceptional personal care and maintaining a clean, safe environment.
• Engaged client in meaningful conversation, socialization, and activity while providing personal care assistance.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
• Built strong relationship with employer to deliver emotional support and companionship.

• Resolved customer complaints while prioritizing customer satisfaction and loyalty by proactively addressing issues and implementing effective solutions.
• Reduced discrepancies in cash management by accurately counting and reconciling cash drawers daily.
• Created and updated regular inventory reports and records.

Replenished and organized inventory items as necessary.

• Performed routine preventative maintenance to keep my store's internet and cash operations equipment functional.

• Designed and modified a complex spreadsheet in order to track and improve the healthcare outcomes of Seoul's senior population.
• Maintained and updated confidential health information in this spreadsheet, paying particular attention to efficiency and accuracy.
• Ensured data integrity with regular backups, updates, and proper file management practices.
• Optimized office computer performance by conducting routine maintenance tasks, such as virus scans and disk cleanups.