Yehoida Marshall
Sackville,NB
Summary
Working as a Secretary at the Ghana Revenue Authority helped me with my communication skills with adults and working with Beehive helped my communication with both my peers and people younger than me.
Both past work experiences have taught me how to multitask, communicate, work with a team and work with speed.
Both jobs have helped me come an organized and dependable candidate successful at managing multiple priorities with a positive attitude and having the willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Social Media Marketing Intern
Beehive Bakeshop
01.2024 - 09.2024
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Conducted daily updates to social media profiles to boost company online presence.
- Managed customer inquiries and complaints via social media channels, providing prompt resolutions and excellent customer service.
- Created engaging content to catch attention of potential customers.
- Responded to comments, posts, and questions from various channels.
- Created informative and entertaining posts for client's Twitter, Facebook, and Instagram pages.
Secretary
Ghanaian Government
08.2023 - 12.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel tax files or tax data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Opened and properly distributed incoming mail to promote quicker response to citizens inquiries.
- Liaised between citizens and tax officers and maintained effective lines of communication.
Education
Bachelor of Science - Computer Science
Mount Allison University
Sackville, NB05-2028
Bachelor of Arts - International Business Management
Kwame Nkrumah University of Science And Technology
Kumasi,Ghana08-2026
High School Diploma -
Yaa Asantewaa Senior High School
Kumasi, Ghana10-2018
High School Diploma -
International Community School
Kumasi, Ghana06-2017
Skills
- Social media strategy
- Social media posting
- Video editing
- Customer service
- Friendly, positive attitude
- Problem-solving
- Teamwork and collaboration
- Multitasking Abilities
- Excellent communication
- Attention to detail
Languages
English
Native or Bilingual
French
Elementary
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Participating in cultural exchange programs and homestays
- I enjoy helping others and giving back to the community
- Watching Movies and TV Shows
- Music
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Swimming
- Reading
- Creative Writing
Timeline
Social Media Marketing Intern
Beehive Bakeshop
01.2024 - 09.2024
Secretary
Ghanaian Government
08.2023 - 12.2023
Bachelor of Science - Computer Science
Mount Allison University
Bachelor of Arts - International Business Management
Kwame Nkrumah University of Science And Technology
High School Diploma -
Yaa Asantewaa Senior High School
High School Diploma -
International Community School
Similar Profiles
Jennifer GalangJennifer Galang
Plant Quality Assurance Manager 1 at Goldilocks Bakeshop Inc. Cake PlantPlant Quality Assurance Manager 1 at Goldilocks Bakeshop Inc. Cake Plant
Violeta GonzalezVioleta Gonzalez
Front Counter Crew Member at Red Ribbon BakeshopFront Counter Crew Member at Red Ribbon Bakeshop
Mya PupekMya Pupek
Customer Service Cashier at Budapest BakeshopCustomer Service Cashier at Budapest Bakeshop