Yeabsira Negash
North York ON,ON
Summary
Proven leader with a track record at Dollarama, adept in fostering teamwork and collaboration while driving problem-solving initiatives. Excelled in enhancing team productivity and quality through effective staff training and cash handling. Achieved significant improvements by focusing on attention to detail and team motivation, ensuring customer satisfaction and operational excellence.
Overview
3
3
years of professional experience
Work History
Team Leader
Dollarama
12.2019 - 01.2023
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Worked with team to identify areas of improvement and devised solutions based on findings.
Education
Ged -
Scas
Scarborough, ONSkills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Staff Training
- Cash Handling
Languages
English
Full Professional
Timeline
Team Leader
Dollarama
12.2019 - 01.2023
Ged -
Scas
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