Yazzyr Avilez (he/him)
Toronto,ON
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and sales performance and key performance for event management and planning.
Overview
11
11
years of professional experience
Work History
Cluster Events & Conventions Manager
Conrad Tulum & Hilton Tulum
01.2022 - 03.2023
- Standardization of SOP’s, sales strategies, sales reports, Banquet Kit, All-Inclusive and EP sales strategies
- Pre-opening preparation of convention center and security guidelines for operations
- Established potential businesses and local catering account management
- Direct communication with BDM (HWS) and sales managers for business evaluation and profitability.
- Managed job assignments of 8 team members and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
Wedding Multi Property Manager
Riviera Maya, Palladium Hotel Group
08.2021 - 12.2021
- Sales, operation & banquet management
- Negotiated prices with suppliers, inspected venues and selected vendors to meet couple expectations.
- Coaching and sales force implementation
- Executed advertisements, promotions and branding campaigns to attract new clients.
- Improved department sales by 30% during first month plus cost reduction in 15%.
Junior Guest Services Manager
Xcaret Arte
05.2021 - 07.2021
- Development of Pet-friendly program creation and handling
- Managed guest experience program and pre-opening team hiring.
- Co-Managed hotel pre-opening operation management (Housekeeping, Maintenance, Guest Services, Events Back Operation).
Sales Executive
Canopy By Hilton Cancun La Isla
12.2020 - 05.2021
- Control of marketing media for events & weddings
- Increased B2B sales for rooms and events and LNR contracting by 15%.
- Project management and development for brand.
Groups & Weddings Manager
Riviera Maya, Bahia Principe Hotels & Resorts
01.2018 - 09.2020
- Management of complaints and compensations
- Control of suppliers, reducing costs by 20% in first year.
- Developed sales incentive program and packages for clients increasing sales by 30% on first year.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Managed administrative logistics of events planning, event booking and event promotions.
Events Coordinator
Riviera Maya, Bahia Principe Hotels
01.2016 - 12.2017
- Coordinated site visits to capture potential clients.
- Managed Events on MICE & wedding segments.
- Established communication with TO and travel agencies.
Front Desk Assistant Manager
Riviera Maya, Bahia Principe Hotels & Resorts
02.2015 - 12.2015
- Rooms control and allocation
- Supervised front desk staff 10 members and work procedures.
- Management of complaints and compensations.
Front Desk Supervisor
La Romana, Bahia Principe Hotels & Resorts
08.2013 - 01.2015
- Creation and analysis of daily reports
- Control and supervision of reservations
- Personnel management.
Accounts Receivable Analyst
Stoneridge Electronics
02.2012 - 07.2013
- Collection of past due accounts increased by 50% in first 3 months.
- Management and supervision of accounts
- Creation and analysis of financial reports.
Education
BBA - Finance
University of Texas At El Paso
El Paso, Tx06.2013
Certificate - Sales Management
LinkedIn Learning
Online02.2021
Certificate - Project Management
National Association of State Boards Accountancy
Online01.2021
Certificate - Digital Marketing
Open University By Google
Online12.2020
Certificate - Event Management
ELearning College
Online02.2020
Skills
- Technological / Software:
- Microsoft office
- Google Keyword Planner, Google Ads, Google Analytics
- Sales Force (Delphi FDC & CRM)
- CVENT & Wedding Optimizer
- PMS: New Hotel, Opera, OnQ
- Teamwork efficient
- Fluid conversational & written (Eng/Spa)
- Entrepreneur & leadership mindset
- Focused on positive results
- Conversational persuasive skills
- Charisma and creativity
Timeline
Cluster Events & Conventions Manager
Conrad Tulum & Hilton Tulum
01.2022 - 03.2023
Wedding Multi Property Manager
Riviera Maya, Palladium Hotel Group
08.2021 - 12.2021
Junior Guest Services Manager
Xcaret Arte
05.2021 - 07.2021
Sales Executive
Canopy By Hilton Cancun La Isla
12.2020 - 05.2021
Groups & Weddings Manager
Riviera Maya, Bahia Principe Hotels & Resorts
01.2018 - 09.2020
Events Coordinator
Riviera Maya, Bahia Principe Hotels
01.2016 - 12.2017
Front Desk Assistant Manager
Riviera Maya, Bahia Principe Hotels & Resorts
02.2015 - 12.2015
Front Desk Supervisor
La Romana, Bahia Principe Hotels & Resorts
08.2013 - 01.2015
Accounts Receivable Analyst
Stoneridge Electronics
02.2012 - 07.2013
BBA - Finance
University of Texas At El Paso
Certificate - Sales Management
LinkedIn Learning
Certificate - Project Management
National Association of State Boards Accountancy
Certificate - Digital Marketing
Open University By Google
Certificate - Event Management
ELearning College
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