Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yazmine Martinez

Oxnard

Summary

Bilingual and adaptable server known for exceptional guest satisfaction and team collaboration. Expertise in upselling and managing operations, driving positive experiences and maintaining high standards during peak service hours.

Overview

4
4
years of professional experience

Work History

Portola Italian Kitchen and Bar

Jose Luis Lopez
Oxnard
01.2024 - Current
  • Server
  • Facilitated resolution of customer disputes to ensure satisfaction.
  • Operated effectively under extreme pressure to maintain a harmonious environment.
  • Managed opening and closing procedures to streamline operations
  • Boosted positive visibility by increasing favorable Yelp reviews

Downtown cafe

Jose Luis Lopez
Oxnard
01.2022 - Current
  • Server & Food runner
  • Managed multiple tables efficiently during peak hours.
  • Addressed and resolved conflicts swiftly resulting in patron & customer satisfaction 100% of the time
  • Built strong connections with customers to improve overall satisfaction
  • Trained new servers on menu items and service protocols.

JL Business Consulting

Rubi Lopez
Oxnard
08.2025 - 03.2026
  • Scanning & Filing

Education

GED -

Pacifica High School
Oxnard
06-2024

Associate of Applied Science - Cognitive Psychology

Ventura College
Ventura, CA
04-2026

Skills

  • Bilingual
  • Data analysis
  • Customer service & guest satisfaction
  • Time management
  • Team collaboration
  • Menu upselling

Languages

Spanish
Full Professional

Timeline

JL Business Consulting

Rubi Lopez
08.2025 - 03.2026

Portola Italian Kitchen and Bar

Jose Luis Lopez
01.2024 - Current

Downtown cafe

Jose Luis Lopez
01.2022 - Current

GED -

Pacifica High School

Associate of Applied Science - Cognitive Psychology

Ventura College
Yazmine Martinez