Yazmin A Hernandez Pineda
Sacramento
Summary
Dedicated professional with strong cash handling and team collaboration skills. Committed to delivering exceptional customer service and operational efficiency.
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Cashier
Bruchis
Sacramento, CA
08.2024 - 01.2026
- Processed customer transactions efficiently, ensuring accurate cash handling and record-keeping.
- Provided exceptional customer service, resolving inquiries and enhancing overall shopping experience.
- Trained new cashiers on operational procedures and point-of-sale systems for improved efficiency.
- Managed inventory levels at registers, ensuring product availability and minimizing stock discrepancies.
- Collaborated with team members to streamline checkout processes and improve workflow efficiency.
- Greeted customers entering store and responded promptly to customer needs.
Shift Leader
Carls Jr
Sacramento, CA
04.2017 - 08.2024
- Supervised daily operations, ensuring adherence to quality and safety standards.
- Trained and mentored new team members, enhancing overall team performance.
- Managed inventory levels, minimizing waste while ensuring product availability.
- Implemented process improvements, increasing efficiency in service delivery.
- Coordinated shift schedules, optimizing staff allocation based on peak hours.
- Resolved customer inquiries and complaints, maintaining high satisfaction rates.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Clinical Medical Assitant - Medical
Roseville Adult School
Roseville, CA06-2026
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- HIPAA compliance
- Medical terminology
- Vital sign monitoring
- Phlebotomy
- Clinical documentation
- Reliable team player
- Insurance claims
- Medical equipment operation
Certification
American Medical Certification Association's (AMCA)
AMCA: Clinical Medical Assistant Certification: June 2026
Basic Life Support Certification: June 2026
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Cashier
Bruchis
08.2024 - 01.2026
Shift Leader
Carls Jr
04.2017 - 08.2024
Clinical Medical Assitant - Medical
Roseville Adult School