Yazmin Ruiz
Los Angeles
Summary
Proactive associate banker with experience in financial services, with focus in relationship management and customer satisfaction. Proven ability to foster team collaboration while consistently achieving results and adapting to client needs. Experience in client consultations, transaction processing, and ensuring compliance with financial regulations. Reliable and efficient with a strong foundation in banking and strong customer service skills.
Overview
8
8
years of professional experience
Work History
Associate Banker
JPMorgan Chase & Co.
Los Angeles, CA
05.2023 - Current
- Assisted customers with various banking transactions and inquiries.
- Processed financial transactions accurately and efficiently.
- Provided personalized banking solutions and recommendations to clients.
- Conducted account openings, closings, and maintenance tasks.
- Handled customer inquiries and resolved issues in a timely manner.
- Collaborated with team members to achieve branch goals and objectives.
Sales Associate
85 Degrees Bakery & Café
Los Angeles, CA
01.2018 - 05.2023
- Provided excellent customer service and assistance to patrons.
- Managed cash transactions accurately and efficiently.
- Prepared and served food and beverages according to customer preferences.
- Maintained cleanliness and organization of café area.
- Promoted café products and specials to increase sales.
- Collaborated with team members to ensure smooth operations and customer satisfaction.
Education
High School Diploma -
Los Angeles High School of The Arts
Los Angeles, CA06-2017
Bachelor of Science - Family Consumer Sciences, Family Studies
California State University, Northridge
Northridge, CA05-2025
Skills
- Customer Service
- Point of Sale (POS) Systems
- Bilingual
- Financial planning
- Sales proficiency
- Banking regulations
- Due diligence
- Educating clients
- Opening and closing procedures
- Developing customer relationships
- Relationship building
- Bank sales
- Cash handling
- Teller experience
Languages
English
Spanish
Timeline
Associate Banker
JPMorgan Chase & Co.
05.2023 - Current
Sales Associate
85 Degrees Bakery & Café
01.2018 - 05.2023
High School Diploma -
Los Angeles High School of The Arts
Bachelor of Science - Family Consumer Sciences, Family Studies
California State University, Northridge