Yazmin Herrera
The Doggie Spa
Huntington Beach
3
years of professional experience
Detail-oriented professional with experience in customer service and team collaboration. Skilled in managing fast-paced environments and training staff to ensure exceptional service delivery, contributing to increased efficiency and guest satisfaction.
Work History
Host
4 Months- Greeted and seated guests promptly, enhancing customer experience and satisfaction.
- Managed reservation system, ensuring efficient table turnover and guest flow.
- Collaborated with kitchen and service staff to communicate guest needs effectively.
- Trained new hosts on best practices for guest interaction and operational protocols.
- Assisted in coordinating special events, ensuring seamless execution of service during peak hours.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Dog Bather
3 Years 3 Months- Performed thorough bathing and drying procedures for various dog breeds, ensuring comfort and safety.
- Maintained cleanliness of grooming area and equipment, adhering to hygiene standards.
- Developed strong rapport with clients by providing exceptional customer service during appointments.
- Assisted in training new staff on bathing techniques and standard operating procedures.
- Implemented feedback from clients to improve services, fostering repeat business and satisfaction.
Cashier
1 Year 1 Month- Processed transactions accurately and efficiently using point-of-sale system.
- Assisted customers with product inquiries and ensured a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance operational flow.
- Trained new cashiers on register operations and customer service best practices.
- Monitored inventory levels at checkout, ensuring availability of key merchandise items.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma
Skills
Customer service
Team collaboration
Multitasking proficiency
Effective time management
Timeline
Host
BJ's Restaurant & Brewhouse
05.2026 - CurrentRead More
Cashier
Dollar Tree
04.2025 - 05.2026Read More
Dog Bather
The Doggie Spa
06.2023 - CurrentRead More
Huntington Beach High School
High School Diploma
Read More