Yazmin Hernandez
Campbell River,BC
Summary
Driven professional with a track record of enhancing cleanliness and customer satisfaction at Barcelo Resorts. Expert in cleaning techniques and restroom care, significantly reducing germ spread. Skilled in customer service, consistently meeting business needs with flexibility. Demonstrates a collaborative spirit and a commitment to professional excellence.
Overview
7
7
years of professional experience
Work History
Janitor
North Island Communications
04.2023 - Current
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Chamber Maid
Barcelo Resorts
06.2022 - 12.2023
- Performed deep-cleaning tasks on schedule, ensuring rooms remained fresh and attractive yearround.
- Promoted a welcoming atmosphere for guests, maintaining a well-organized and inviting environment.
- Enhanced guest satisfaction by maintaining a high standard of cleanliness in all assigned rooms.
- Supported team members in completing daily responsibilities, fostering a collaborative work environment.
Cashier
Oxxo
03.2017 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Instituto Veracruzano De Educación
Xalapa Veracruz Mexico06.2004
Skills
- Cleaning Expertise
- Restroom Care
- Customer service-focused
- Mopping Techniques
Languages
Spanish
Native or Bilingual
Timeline
Janitor
North Island Communications
04.2023 - Current
Chamber Maid
Barcelo Resorts
06.2022 - 12.2023
Cashier
Oxxo
03.2017 - 06.2022
High School Diploma -
Instituto Veracruzano De Educación
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