Yazid Nawegou
Ottawa,ON
Summary
Dynamic professional with a proven track record at M Tiles, excelling in technical skills and effective communication. Adept at analyzing project requirements and guiding teams to achieve high-quality results. Recognized for enhancing customer satisfaction through problem-solving and multitasking abilities, ensuring seamless operations in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Online Reseller
Ottawa electronics
Ottawa, Ontario
01.2020 - 05.2025
- Identified opportunities to increase efficiency in operations processes.
- Purchased new or used items from online or physical sources for resale via websites.
- Provided customer service support via email, phone and live chat.
- Built successful online business from ground up, collecting capital, setting up online presence and managing customer interactions.
- Uploaded photos, videos or images to online storefronts or other shopping websites.
- Responded promptly to customer inquiries regarding order status updates.
- Analyzed sales data to identify trends in customer preferences.
- Worked with vendors and supply distributors to negotiate bulk discounts.
Tiles Settler
M Tiles
Ottawa, Ontario
01.2022 - 03.2025
- Reviewed blueprints and work instructions to determine and execute requirements.
- Ordered flooring supplies and tiling equipment according to project requirements.
- Used power tools and machinery properly to avoid job site accidents.
- Prepared surfaces for tiling by removing old tiles, plaster and other materials.
- Provided guidance to apprentices on proper techniques for cutting and installing tiles.
- Applied cement and arranged tiles according to design plans.
Pizza Maker
dominos pizza
Kanata, Ontario
05.2019 - 01.2021
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Prepared multiple orders at once for speedy service.
- Washed and cut ingredients for quick meal assembly.
- Worked closely with cashiers to obtain order information and accurately complete customers' orders.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
Clothing Sales Associate
ecko unltd
Ottawa, Ontario
01.2017 - 03.2019
- Greeted customers promptly to engage and assist with apparel needs.
- Implemented store visual standards with proper product placement and advertisement displays.
- Restocked shelves with new merchandise as needed.
- Utilized POS systems to process sales, returns, and exchanges efficiently.
- Replenished stock on the sales floor, ensuring merchandise is displayed attractively and accessible to customers.
- Performed inventory checks regularly to ensure accuracy of stock levels.
Education
Associate of Applied Science - Computer Science
Algonquin College
Ottawa, None05-2026
Skills
- Data analysis
- Customer service
- Technical support
- Effective communication
- Problem solving
- Client communication
- Time management
- Multitasking capacity
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Tiles Settler
M Tiles
01.2022 - 03.2025
Online Reseller
Ottawa electronics
01.2020 - 05.2025
Pizza Maker
dominos pizza
05.2019 - 01.2021
Clothing Sales Associate
ecko unltd
01.2017 - 03.2019
Associate of Applied Science - Computer Science
Algonquin College
Similar Profiles
Elia BrownElia Brown
Art Teacher at Ottawa USD 382- Ottawa Middle SchoolArt Teacher at Ottawa USD 382- Ottawa Middle School
MATTHEW SCHRAMMATTHEW SCHRAM
General Manager at Ottawa Footy Sevens/Ottawa Volley SixesGeneral Manager at Ottawa Footy Sevens/Ottawa Volley Sixes
VERONICA POTTERVERONICA POTTER
Covid 19 Booking Clerk at OTTAWA PUBLIC HEALTH City of OttawaCovid 19 Booking Clerk at OTTAWA PUBLIC HEALTH City of Ottawa
Cora SnowCora Snow
Medical Laboratory Technician, Level 3 at Eastern Ontario Regional Laboratory AssociationMedical Laboratory Technician, Level 3 at Eastern Ontario Regional Laboratory Association
Colton WrightColton Wright
Part-time Sales Associate at Supplement KingPart-time Sales Associate at Supplement King