Yazan Yassin
Folsom
Summary
I am an enthusiastic team player with years of proven expertise in customer service, conflict resolution, and team collaboration. In terms of schedule management and reliability, I am always on top of my work, school, and extracurriculars, and I maintain healthy habits throughout my day. My abilities to connect and create an inclusive and joyful environment have been recognized by leaders and customers around me!
Overview
3
3
years of professional experience
Work History
Team Member/Shift Leader
Taco Bell
Folsom
10.2024 - Current
- Received recognition from management for delivering outstanding customer service in high-pressure situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assessed customer needs promptly, ensuring satisfaction and loyalty.
- Proposed and implemented ideas that improved team collaboration and service delivery.
- Collaborated with diverse coworkers to achieve shared goals and resolve product and service issues.
Tutor
Vista Del Lago High School
Folsom
01.2023 - 05.2023
- Developed personalized lesson plans to meet student learning needs.
- Guided students in homework and study strategies, enhancing their comprehension and academic performance.
- Counseled struggling learners on how best to approach difficult subjects or tasks.
- Communicated regularly with parents about student performance and areas of improvement.
Education
Associate of Science - Biology
Folsom Lake College
Folsom, CA05-2027
High School Diploma -
Vista Del Lago
Folsom, CA05-2024
Skills
- Customer service
- Team collaboration
- Training development
- Curriculum development
- Problem-solving
- Data analysis
- Research skills
- Time management
- Flexible schedule
- Highly reliable
Languages
Spanish
Elementary
Arabic
Limited
Timeline
Team Member/Shift Leader
Taco Bell
10.2024 - Current
Tutor
Vista Del Lago High School
01.2023 - 05.2023
Associate of Science - Biology
Folsom Lake College
High School Diploma -
Vista Del Lago