Yazan Taha
Pickering
Summary
High school senior with solid experience in customer service, order handling, and fast-paced retail and food service environments. Recognized for strong attention to detail, accuracy when managing products, and the ability to stay organized under pressure. Brings a positive attitude, reliable work habits, and the ability to learn quickly while maintaining high standards of safety, cleanliness, and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Customer Service & Store Assistant
Salwa Grocery
2200 Brock Rd, Pickering, ON L1X 2R2
01.2024 - 06.2024
- Provided friendly customer service by assisting shoppers with locating products, answering questions, and offering quick support during busy hours.
- Handled daily stocking tasks, including organizing shelves, rotating inventory, checking expiry dates, and ensuring products were presented neatly.
- Managed point-of-sale interactions, such as scanning items, processing payments, and maintaining accuracy with cash handling.
- Helped maintain store cleanliness by keeping aisles organized, restocking high-demand items, and following general safety and hygiene practices.
- Assisted in receiving shipments, unloading deliveries, and checking products for damage or missing items.
- I gained experience working in a fast-paced convenience grocery environment, balancing customer needs with product-handling responsibilities.
- Communicated professionally with team members and customers to ensure smooth daily operations, and a positive shopping experience.
Crew Member
McDonald’s
1300 Kingston Rd, Pickering, ON L1V 3M9
03.2025 - Current
- Delivered fast, friendly, and consistent customer service at the front counter and drive-thru, ensuring every guest had a positive experience.
- Prepared food items following strict quality, safety, and hygiene standards, while maintaining accuracy and speed during peak hours.
- Operated POS systems to take orders, handle payments, and manage customer requests with professionalism and attention to detail.
- I worked in multiple stations, including fryers, grill, assembly, and packaging, adapting quickly to changing tasks and busy rush periods.
- Maintained a clean and organized work environment by following sanitation procedures, completing regular cleaning tasks, and supporting team safety.
- Communicated effectively with team members to keep operations running smoothly and efficiently.
- Built strong teamwork, multitasking, and problem-solving skills in a high-pressure, fast-paced restaurant setting.
Education
High school diploma or GED -
Pine Ridge Secondary School
Pickering, ON06-2025
Skills
- Order Picking & Organization
- Customer Service & Communication
- Attention to Detail
- Time Management
- Safety & Hygiene Awareness
- Problem Solving
- Team Collaboration
- Flexibility & Adaptability
- Basic Equipment Handling
Accomplishments
- Honour Roll
- Perfect Attendance
- Employee of the Month
Timeline
Crew Member
McDonald’s
03.2025 - Current
Customer Service & Store Assistant
Salwa Grocery
01.2024 - 06.2024
High school diploma or GED -
Pine Ridge Secondary School