YAZAN NUQUL
Mississauga,ON
Summary
- Experienced Relationship Manager with broad based skills in Client Relationship Management, Brand Management and Project Execution.
- Passionate about working through stressful situations, optimizing and maintaining a sustainable competitive advantage.
- Ability to plan, coordinate and implement practices bringing significant improvements in efficiency and productivity to the prospective organization.
- Extremely productive in team environments both as a team member and a team leader.
- Determined to implement learned skills and knowledge by working effectively and consistently.
- Excellent supervising and effective management skills.
Overview
11
11
years of professional experience
Work History
Managing Director
Yazan Nuqul Est
04.2021 - 08.2023
- Gained experience in configuration, customization, and the development of an e-commerce platform.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
Relationship Manager
Standard Chartered Bank
09.2018 - 03.2021
- Delivered consistent and tailored wealth management services to our most valuable HNW clients.
- Established strong relationships with ETB and NTB clients that ensure team and personal targets are achieved.
- Maximized assets under management by cultivating an existing portfolio as well as onboarding new HNW clients.
- Targeted always achieved in a compliant and diligent manner by following the banking regulatory framework.
- Advised and arranged investments in Bonds and Mutual Funds.
- Recognized customers’ banking needs to further provide appropriate financial solutions to meet current and future financial requirements.
- Recommended clients to suitable banking products including personal loans, mortgages, and credit cards.
Client Service Assistant
International Organization For Migration
05.2016 - 08.2018
- Assisted in collecting applicant data; ensuring completeness and accuracy in applications.
- Collected and managed fees; budgeted collected funds.
- Focused on Data capturing and manipulation; using the CANVAC software platform.
- Reported applicants’ records on a daily basis.
- Maintained positive working relationships with stakeholders (IOM’s Lead VAC Partner, VFS Global and CIC staff ).
- Escalated operation deficiencies to higher management; suggesting process improvements.
- Ensured compliance to IOM policies and procedures; maintained required corporate and country regulations.
Facilities Manager Coordinator
MAB Facilities Management L.L.C
04.2014 - 12.2015
- Responded to building emergencies and managed repairs.
- Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.
Customer Service Officer
National Bank of Abu Dhabi
07.2012 - 04.2014
- Practiced cross selling of profitable banking products, achieving sales targets.
- Offered recommendations to new and existing clients and acted as a liaison by connecting the clients to the appropriate banking partners.
- Insured full adherence to financial compliance regulations.
- Enhanced customer satisfaction by efficiently addressing and resolving their inquiries and concerns.
Education
BBA - Information System
University of Jordan
Amman, Jordan01.2012
High School Diploma -
Amman Baptist School
Amman, Jordan07.2007
Skills
- Account Management
- Client Relationships
- Negotiation
- Sales Leadership
- Business Development
- Business Planning
- Operations Management
- Staff Management
- Quality Assurance
- Team Collaboration
Languages
Arabic
Native or Bilingual
English
Full Professional
Interests
Calithenics, Travelling, Reading, Socializing
Timeline
Managing Director
Yazan Nuqul Est
04.2021 - 08.2023
Relationship Manager
Standard Chartered Bank
09.2018 - 03.2021
Client Service Assistant
International Organization For Migration
05.2016 - 08.2018
Facilities Manager Coordinator
MAB Facilities Management L.L.C
04.2014 - 12.2015
Customer Service Officer
National Bank of Abu Dhabi
07.2012 - 04.2014
BBA - Information System
University of Jordan
High School Diploma -
Amman Baptist School
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