Yaying Zhong
Edmonton,AB
Summary
- Hardworking and detail-focused team player
- Experienced in grader and customer service
- Worked in fast-paced environment
- Mastering in 4 languages
- Fast-learner and willing to learn
- Energetic helper with experience using stove and fryer in busy kitchen environment. Personable and determined employee with experience in cashier and front desk assistant. Highly communicative with strong work ethic.
- Flexible hard worker ready to learn and contribute to team success.
Bringing excellent organizational skills and positive, upbeat demeanor to ensure efficient office operations. Well-versed in essential administrative tasks and proficient in software applications. Committed to enhancing productivity and supporting team success.
Developed strong organizational and multitasking abilities in fast-paced office environment. Skilled in managing schedules, coordinating meetings, and handling communications. Seeking to transition into new field, leveraging transferable skills to contribute effectively in diverse settings.
Overview
6
6
years of professional experience
Work History
Office Administrator
Prime Tax
03.2022 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
Assistant Supervisor
Dream Tea House
09.2020 - 01.2024
- Cleaned utensils, dishes and glasses for customer use.
- Observed food handling and sanitation procedures to safeguard against foodborne illnesses.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
- Answered customer quests, provided store information and escorted to desired store areas.
- Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
- Finished orders with cutlery, napkins and condiments.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Student Assistant
Macewan university
05.2020 - 11.2020
- Assisted teachers with lesson preparation and curriculum implementation.
- Used library and scholarly databases to locate reliable resources.
- Cleaned and organized classrooms, materials and supplies.
Grader
Macewan University
01.2019 - 05.2020
- Responsible to mark the assignments from stat or math section of the courses.
- Always review material.
- Ability to make decision and mark fair point properly.
- Able to finish marking in good time and collect all students mark in excel to calculate the average.
Education
Bachelor of Science - Mathematics and Statistic
MacEwan University
Skills
- Data acquisition
- Statistical analysis
- R studio
- IBM SPSS Statistics
- Adobe InDesign
- LaTeX
- Maplesoft in Mathematic
- Adobe Premiere
- Data entry skills
- Adobe PhotoShop
- Product sort
- Data organization
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Japanese
Full Professional
Korean
Limited Working
Timeline
Office Administrator
Prime Tax
03.2022 - Current
Assistant Supervisor
Dream Tea House
09.2020 - 01.2024
Student Assistant
Macewan university
05.2020 - 11.2020
Grader
Macewan University
01.2019 - 05.2020
Bachelor of Science - Mathematics and Statistic
MacEwan University
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