Yayanthan Magendra
Brampton,Canada
Summary
Professional candidate with hands-on experience in customer service and financial transactions. Strong focus on team collaboration and achieving results in fast-paced environment. Adept at handling cash, maintaining accurate records, and providing exceptional service. Reliable and adaptable, ensuring smooth operations and positive customer interactions.
Overview
18
18
years of professional experience
Work History
Site Supervisor
Mobil Gas Station
11.2023 - Current
- Point of contact for contractors and regulators
- Maintained a clean and safe work environment
- Overseeing and guiding Staff members
- Training and Development
- Responsible for overall Security of store
Logistics Dispatcher
Jay Brothers inc
12.2021 - 01.2023
- Receive and process Customer calls
- Dispatch appropriate truck type and equipment
- Customer service
- Record keeping
- Safety and Compliance
Logistics Dispatcher
Kylan Transport
11.2012 - 12.2021
- Receive and process Customer calls
- Scheduling Deliveries
- Customer communication
- Driver communication
- Tracking Shipments
Assistant General Manager
Wendy's
08.2008 - 11.2012
- Trained eye to maintain optimal Store performance
- Train Staff and Managers
- Maintain safe and healthy work environment
- Operation Leader for shifts
- Customer Care
- Resolving customer questions and client concerns
- Processing orders and Store deliveries
Receptionist
Sunnyside Dental Clinic
09.2007 - 08.2008
- Record Keeping
- Receive Patience and visitors
- Book Reschedule appointments
- Ensuring daily security and setting of alarm
- Handled customer questions/concerns, delivered fast and efficient service
Education
Ontario Secondary School Diploma -
Parkdale Collegiate Institute
Investment Funds in Canada Certificate -
The Institute of Canadian Bankers
ICA 2010 - Microsoft word program
Seneca College
Customs and Transportation -
Seneca College
Skills
- Supportive and co-operative in team settings
- Excellent keyboarding / data entry skills
- Highly proficient with MS Office (Word, Excel, Power Point)
- Extensive Customer Service experience
- Very good organizational and prioritizing abilities
- Strong problem solving skills
- Good oral and written communication skills
- Demonstrated interpersonal strength
- Honest and reliable under minimal supervision
- Ability to work well under pressure
- Willingness to learn new concepts and procedures
Training
- First Aid and CPR Level C, Ottawa Paramedic Service
- Security License, Ontario Ministry of Corrections
- Assistant General Manager Certificate, Wendy's Head Office of Canada
- Customer Care and Basics Certificate, Wendy's Head Office of Canada
- Food and Management Safety Certificate, National Restaurant Association
Key Skills And Qualities
- Supportive and co-operative when working with a team
- Excellent keyboarding / data entry skills, alpha / numeric (40 wpm)
- Highly proficient with MS Office (Word, Excel, Power Point)
- Extensive Customer Service experience
- Very good organizational and prioritizing abilities
- Strong problem solving skills with the ability to identify and analyze
- Good oral and written communication skills, with demonstrated interpersonal strength
- Honest and reliable under minimal supervision and at best when put under pressure
- Always willing to learn new concepts and procedures
- Fluent in English and Tamil
Languages
Tamil
Full Professional
German
Full Professional
English
Native or Bilingual
Timeline
Site Supervisor
Mobil Gas Station
11.2023 - Current
Logistics Dispatcher
Jay Brothers inc
12.2021 - 01.2023
Logistics Dispatcher
Kylan Transport
11.2012 - 12.2021
Assistant General Manager
Wendy's
08.2008 - 11.2012
Receptionist
Sunnyside Dental Clinic
09.2007 - 08.2008
Investment Funds in Canada Certificate -
The Institute of Canadian Bankers
ICA 2010 - Microsoft word program
Seneca College
Customs and Transportation -
Seneca College
Ontario Secondary School Diploma -
Parkdale Collegiate Institute
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