Yawar Mirza
Montreal,QC
Summary
Over four years of experience in the field of information technology, specializing in business data analysis. An analytical thinker who makes balanced, insightful decisions and experience with developing online technical projects. Strong problem-solving skills, and eager to learn new processes, technologies, and practices. Develops a deep understanding of the customer to anticipate their future needs and forecast impacts to current configurations. Strong collaborator, team player and partner, Leverages diverse experience and knowledge. Flexible and adaptable to changing landscapes and priorities.
Overview
7
7
years of professional experience
Work History
Business Analyst
Optum
08.2022 - Current
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Creation of user-stories and analysis of customer's requirements
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Collaborated with stakeholders to identify business needs and data sources.
Business Analyst
Royal Bank Of Canada, RBC
02.2019 - 08.2022
- Served as a Business analyst and worked closely with business customers to understand project needs, future goals, and life cycle of the software
TSA Agent
CATSA
01.2017 - 01.2019
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Skills
User story Development: define customer needs and acceptance criteria to describe customer requirements
Technical Acumen: A broad familiarity with core technology and digital concepts including system integrations, API's and web-based applications
Excellent verbal and written communication skills for technical and non-technical audiences at various levels
Timeline
Business Analyst
Optum
08.2022 - Current
Business Analyst
Royal Bank Of Canada, RBC
02.2019 - 08.2022
TSA Agent
CATSA
01.2017 - 01.2019
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