Yatzel Delgadillo
San Jose,CA
Summary
Devoted professional who possesses problem solving skills, valued for empathy, and adaptability. Strong advocate for those in need and committed to providing the best possible service. Experienced and knowledgeable in case management, providing social services, and criminal justice.
Overview
11
11
years of professional experience
Work History
Housing Coordinator
Housing Choices
02.2024 - Current
- Managed the application process, thoroughly reviewing documents for accurate income verification and eligibility determination.
- Maintained database of housing resources, landlords and management companies.
- Assisted clients with mental illnesses apply for low income housing opportunities.
Behavioral Therapist
Trumpet Behavioral Health
01.2023 - 01.2024
- Case management/ social services
- Conduct home visits with clients
- Behavior therapy to children with autism
Elections Aide (temp)
The County of Santa Clara
10.2022 - 11.2022
- Assisted for midterm elections at an official election site
- Assisted voters, helped put up/ take down election equipment, made sure all ballots were placed in the correct place and accounted for
Loss Prevention
Walmart
03.2021 - 12.2021
- Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary
- Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise
- Collaborated with law enforcement to detain and prosecute theft perpetrators and served as a witness
Juvenile Supervision Officer
Dallas County
09.2019 - 04.2021
- Provide complete supervision to Juvenile Offenders in a Juvenile Detention setting during all activities, including but not limited to school, gym, lunch, and bedtime
- Reported all unusual behavior and contraband to superior personnel for corrective action
- Counseled Juvenile Offenders with legal, substance abuse, mental health, and personal problems
- Intervened in physical altercations between Juveniles
- Handled inmate counts and searches for missing inmates
Certified Pharmacy Technician
Healthcare Pharmacy
09.2017 - 03.2020
- Worked with insurance companies to process claims, resolve problems and obtain payments
- Assisted the Pharmacist with filling prescriptions for hundreds of patients daily
- Imputed hundreds of patients prescriptions from MD's offices
- Matching NDC numbers, ran through insurance, and prepared copays
Asset Protection Associate
Academy Sports and Outdoors
08.2014 - 09.2017
- Maintained safety and security of premises, visitors and employees
- Identified potential shoplifters and alerted management
- Kept count of loss of inventory to report to corporate
Education
Bachelor of Arts - Criminology and Criminal Justice
The University of Texas At Arlington
Arlington, TX12.2018
Skills
- Supervision
- Social services
- Mental health disorders knowledge
- Case Management
- 60 words per minute
- Microsoft office proficient
- Motivated and hardworking
- Multitasking
- Problem-solving abilities
Affiliations
- Texas Campaign for the Environment, 03/01/18, 05/31/18, Assisting in campaigns for pollution and plastic waste.
- All Saints Catholic Church, 08/01/12, 05/31/13, Assisting in catholic charities and ceremonies.
Volunteer History
- Court Appointed Special Advocates (CASA), 03/01/19, 11/30/19, Assisting CPS, Lawyers, Ad litems in court cases that deal with abused or neglected children, as well as advocating in the best interest of the child.
- Dallas Juvenile Justice Alternative Education Program, 01/01/17, 05/31/17, Assisting and tutoring juvenile students, as well as helping detention officers transport them from class to class.
Timeline
Housing Coordinator
Housing Choices
02.2024 - Current
Behavioral Therapist
Trumpet Behavioral Health
01.2023 - 01.2024
Elections Aide (temp)
The County of Santa Clara
10.2022 - 11.2022
Loss Prevention
Walmart
03.2021 - 12.2021
Juvenile Supervision Officer
Dallas County
09.2019 - 04.2021
Certified Pharmacy Technician
Healthcare Pharmacy
09.2017 - 03.2020
Asset Protection Associate
Academy Sports and Outdoors
08.2014 - 09.2017
Bachelor of Arts - Criminology and Criminal Justice
The University of Texas At Arlington
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