Summary
Overview
Work History
Education
Skills
Languages
Availibility
Timeline
Generic

YATRI PATEL

Etobicoke,Canada

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

3
3
years of professional experience

Work History

Security Concierge

Probe Security
09.2023 - 06.2025
  • Proactively identified potential security risks through diligent observation, taking action to minimize threats as needed.
  • Compiled detailed activity logs during each shift, ensuring accurate record-keeping for future reference or incident review purposes.
  • Contributed to a safe living environment by enforcing community rules and regulations consistently.
  • Assisted in emergency situations, following established protocols and providing support to first responders.

Customer service representative

Tim Hortons
02.2023 - 04.2024

Team Member - (February 2023 to April 2024)

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Maintained cleanliness and organization of workstations, dining area, and equipment
  • Followed all food safety and hygiene guidelines to ensure quality standards
  • Accurately processed cash, debit, and credit transactions using POS systems


Order picker

Higgins event rental
09.2022 - 12.2022

order picker - ( September 2022 to April 2024 )

  • Accurately picked and prepared orders for delivery to retail locations, meeting daily productivity targets
  • Verified product quantities and quality against order sheets to ensure accuracy
  • Operated pallet jacks and other warehouse equipment safely and efficiently

Education

High School -

Gurukul International School
India
01.2020

Bachelor of Science -

George Brown College
Toronto, ON
04-2025

Skills

  • Hardworking, committed, realiable and trustworthy
  • Very conscious about cleanliness and organization
  • Ability to adapt quickly to changing environment
  • Quick learning ability, patience, good sense of balance
  • Time management organized and solution oriented
  • Energetic, problem solving and decision-making skills
  • Enjoy work with creative and strategic thinking
  • Work well as a team player and independently
  • Responsible and reliable with excellent multi-tasking and leadership skills
  • Multilingual – fluent in English, Gujarati and Hindi

Languages

English
Hindi
Gujarati

Availibility

Weekdays - Available for any shift 

Weekends - Available for any shift 

Timeline

Security Concierge

Probe Security
09.2023 - 06.2025

Customer service representative

Tim Hortons
02.2023 - 04.2024

Order picker

Higgins event rental
09.2022 - 12.2022

High School -

Gurukul International School

Bachelor of Science -

George Brown College
YATRI PATEL