Data Operations Director
AMPD Research
10.2019 - Current
- Led the development of an in-house analytics platform focused on consumer behaviour which resulted in close to 30% reduction in operational costs
- Responsible for implementing and optimizing end-to-end processes to ensure uninterrupted access to audience measurement product and seamless delivery of data reports to clients and leadership team
- Gather client requirements, conduct product demos and assist clients with data-related inquiries
- Manage external software and data vendors as needed to support product development and data delivery for various research projects
- Identified and implemented automation pipelines and data processing / cleaning tasks to supplement data insights using third-party API’s / web scraping and technologies such as Python along with relevant AWS cloud services
- Implement BI dashboards on Tableau for clients and leadership team.