Yatin Sood
Etobicoke
Summary
Determined professional with over 6+ years of experience in banking and supply chain industry. Experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong analytical and fraud prevention skills.
Overview
7
7
years of professional experience
Work History
Fraud Analyst
CIBC
06.2022 - Current
- Responsible for prevention and detection of potential fraud across all payment channels by reviewing customers’ accounts
- Identify fraud patterns through monitoring financial activity and transactions that appear to be suspicious
- collaborate with an internal fraud prevention teams to address matters related to fraudulent activities
- Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizing financial impact.
- Monitor debit and credit card fraud alerts daily and take necessary action to protect customers and bank
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Improved business direction by prioritizing customers and implementing changes based on collected feedback
- knowledge of applications such as COINS, PRM, ECIF, ECRM, FLCM etc.
- Handled several pilot programs initiated by the business such as FIQM testing, PRM testing, Transunion reports.
- Accurately document all actions taken on a case
- Actively participate in team meetings; share information and make suggestions for improvements to fraud operations
- Recipient of momentum maker for identifying and addressing an ongoing fraud trend
Financial Services Representative
CIBC
02.2021 - 05.2022
- Worked with clients to develop financial planning strategies and solutions through evaluation of finances
- Built and deepened productive relationships with prospective and competitive customers to drive sustained growth
- Offered competitive commercial banking solutions and retail financing options
- Reviewed credit reports, financial statements and transactions to verify accuracy and completeness
- Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants to repay loan
- Peer Mentor for new hires to help them understand system and procedures to perform their job responsibility
- Performed Role of AST Prime to keep team informed about latest updates in procedures
- Promote sale of deposit, investment, credit, loan product and services
- Complete credit and loan documents by assembling important paperwork and disclosures for borrower
- Handled Wealthy Newcomer Pilot Campaign introduced by business under Guidance of Senior Manager
- Recipient of Quarterly Achiever Award for Overall performance
- Recipient of Quality Escalation (Q.E.F) Award
Operation Manager
RGB Logistics inc
07.2018 - 01.2021
- Preparing annual budget, scheduling expenditures and analyzing variances
- Prepare invoices, reports, load sheets and related material from machine dictation and handwritten copy
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Directing, optimizing and coordinating full order cycle
- Liaising and negotiating with suppliers,manufacturers, retailers and consumers
- Coordinate national and across border shipments moves and returns
- Assist in providing information and documentation for onboarding new personnel
- Implemented policies and standard operating procedures for continuous improvement
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies
- Identified and resolved unauthorized, unsafe or ineffective practices
Consultant
ICICI BANK
04.2017 - 05.2018
- Opened new bank accounts according to banking rules and guidelines to satisfy customer banking needs
- Provided banking information to inform customers of account status and account balances
- Provided, explained and suggested new banking products and services to customers to increase portfolios and revenue
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Ensured that account opening forms were accurate eliminating any errors
- Completed customer request forms, prepared change of address records and inputted data into ICORE computer system to maintain exact customer information
- Collected, arranged and input information into database system
- Handled incoming calls or inquiries from prospective customers or clients to direct to appropriate banking personnel
- Completed supporting paperwork and data entry as required accurately capturing customer information
Education
Post-Degree Certificate - Accounting
York University
04.2018
Financial Planning -
Centennial College
04.2017
Bachelor of Commerce - Commerce
Panjab University
05.2015
Skills
- Fraud detection
- Detail-oriented
- Analytical skills
- Transaction monitoring
- Quality assurance
- Teamwork
Timeline
Fraud Analyst
CIBC
06.2022 - Current
Financial Services Representative
CIBC
02.2021 - 05.2022
Operation Manager
RGB Logistics inc
07.2018 - 01.2021
Consultant
ICICI BANK
04.2017 - 05.2018
Post-Degree Certificate - Accounting
York University
Financial Planning -
Centennial College
Bachelor of Commerce - Commerce
Panjab University
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