Yathavan Gopalakrishnan
Scarborough,ON
Summary
Proven leader in sales and management, adept at fostering high-performing teams and driving significant revenue growth. At Payment Bunny Canada, I excelled in relationship building and strategic planning, achieving notable sales increases. Skilled in CRM software and motivational coaching, I consistently enhance client satisfaction and team productivity, demonstrating a results-driven approach with a focus on business development and planning. Performance-oriented Sales Leader offering exceptional record of achievement over Number-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sales Manager
Payment Bunny Canada
Toronto, ON
06.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
- Established metrics-driven sales culture, setting clear performance indicators and regularly reviewing progress.
- Enhanced sales team morale and cohesion, organizing team-building activities and maintaining open communication channels.
General Manager
Arrow Group of Companies ( Red Owl Boxing)
Canada And Houston
01.2023 - 06.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Assistant General Manager
La Fitness Danforth Location
Toronto, ON
01.2022 - 01.2023
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
Mortgage Agent
Legion Financial Services
Markham, ON
11.2021 - 01.2023
- Consistently met or exceeded sales targets through proactive client outreach and exceptional customer service.
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Maintained a high level of professionalism in all interactions, fostering trust and building long-term client relationships.
- Streamlined mortgage application processes for faster turnaround times and higher customer satisfaction rates.
Membership Sales Asscoiate
La Fitness Keele and Junction
Toronto, ON
08.2021 - 12.2021
- Provided exceptional customer service, resolving issues promptly and professionally.
- Achieved consistent growth in membership numbers by maintaining a high level of customer satisfaction.
- Assisted in the planning and execution of special events to attract new members and increase brand visibility.
- Delivered informative presentations at community events or professional organizations meetings.
Sales Manager
Payment Bunny Canada
Toronto, ON
07.2020 - 11.2021
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Attended industry events and conventions to expain sales opportunities.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Elevated brand visibility, coordinating with marketing to launch successful promotional campaigns.
- Drove regional sales growth, implementing innovative marketing strategies and cultivating key partnerships.
Sales Manager
4 Aegis Inc
Toronto, ON
08.2016 - 07.2020
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Regional Manager
PRIMERICA FINANCIAL SERVICES LIMITED
Toronto
10.2013 - 07.2016
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
Education
Woburn Collegiate Institute
Toronto, ONChild And Youth Work
Centennial College of Applied Arts And Technology
Scarborough, ONMortgage License - Mortgages Loans And Finance
Remic
Skills
- Relationship Building
- Sales team training
- Staff Management
- Goals and performance
- Verbal and written communication
- Motivational Skills
- Product Knowledge
- Sales expertise
- Sales Presentations
- Client Relationship Management
- Sales strategy development
- Positive and upbeat
- Strategic Planning
- Direct Sales
- Sales Planning
- Sales process
- Sales Tracking
- Goal Setting
- Sales operation
- Account Management
- Rapport and relationship building
- Sales Coaching
- Sales Reporting
- New Business Development
- Analytical problem solver
- Solution selling
- Performance Management
- KPI Tracking
- Persuasive Negotiations
- Lead Generation
- Empowers high-performing sales teams
- Business development and planning
- Decisive
- B to B sales
- Business Planning
- Market Research
- Brand-building strategies
- CRM Software
- Marketing strategy
- Prospecting skills
- Territory sales management
- Territory Management
- Consultative Sales
- Promotional sales events
Languages
English
Native or Bilingual
Tamil
Full Professional
Certification
Mortgage licence with remic
Timeline
Sales Manager
Payment Bunny Canada
06.2024 - Current
General Manager
Arrow Group of Companies ( Red Owl Boxing)
01.2023 - 06.2024
Assistant General Manager
La Fitness Danforth Location
01.2022 - 01.2023
Mortgage Agent
Legion Financial Services
11.2021 - 01.2023
Membership Sales Asscoiate
La Fitness Keele and Junction
08.2021 - 12.2021
Sales Manager
Payment Bunny Canada
07.2020 - 11.2021
Sales Manager
4 Aegis Inc
08.2016 - 07.2020
Regional Manager
PRIMERICA FINANCIAL SERVICES LIMITED
10.2013 - 07.2016
Woburn Collegiate Institute
Child And Youth Work
Centennial College of Applied Arts And Technology
Mortgage License - Mortgages Loans And Finance
Remic