YATA SANGAROONTHONG
Vancouver,Canada
Summary
A skillful and dedicated Manager excelling in fast-paced office environments. Encourage the team and be a good team player at the same time. Strong client relations skills with extensive experience in coordination, planning, and supporting an organization’s daily operational and management functions. Accustomed to working in a highly confidential environment. Accustomed to long hours, and multiple consecutive demands.
Overview
13
13
years of professional experience
Work History
Clinic Office Manager
Yaletown Wellness Centre
06.2020 - Current
- Planning, and managing day-to-day clinical and client services operation
- Empowering team members by coaching and developing activities and responsibilities and providing ongoing support along with guidance to the team
- Organized meetings, training, and scheduled appointments for upcoming events
- Organized and managed complex calendar of the team members and the clients’ schedules
- Preparing the invoices and ensure the confidentiality of clients’ record
- Managing the recruitment, on boarding, and performance management of client services staff
- Collaborating with the team member to achieve the quality of care, services, and organization goals
- Encouraging and supporting team members to find solutions while inspiring leadership, skills acquisition, and professional growth.
Reception/Administrative Assistant
Weissach Limited Partnership
01.2020 - 05.2020
- Greeted visitors, assessed needs and directed to appropriate personnel
- Sorted incoming mail and directed to correct personnel each day
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily
- Processed payments for product/service and updated accounts to reflect balance changes
- Set travel arrangements and gathered documents for management and executive staff meetings and trips
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents, mailing invoices and rearranging schedules
- Entered data in to keep records of clients’ information
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
Reception/Administrative Assistant
Sinclair Wellness Centre
10.2018 - 01.2020
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes
- Provided support to professional practitioners on scheduling, appointment and business communication
- Assisted corporate accounting related tasks such as accounts payable and receivable record keeping
- Maintained an office environment that reflects professionalism and efficiency
- Improved operational efficiencies, managing work requests, new orders, pricing and changes
- Maintained confidential patient documentation to prevent data compromise
- Answered questions and responded to inquiries to deliver high level of service to patients
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Waitress (Part-time)
Ciaos Bella restaurant
04.2015 - 09.2018
- Provided restaurant owner support on staff scheduling and shits management
- Organize catering services for special events
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation
- Work as a hostess when required
- Partnered with team members to efficiently serve food and beverages.
Assistant to Managing Director
Cavallino Motors Co., Ltd. (Ferrari Thailand)
02.2012 - 10.2014
- Arranged appropriate travel, visas, agendas, necessary contacts and country information for executive travel to Italy and in South East Asia
- Coordinated logistics for conferences and seminars, including travel arrangements and venue reservations
- Arranged seminar venue and hospitality services for regional managers from Ferrari S.P.A., Italy
- Represented executives in conferences, in person and via e-conferences
- Scheduled and planned meetings and conferences, including site-to-site video conferencing calls, which helped to streamline business operations
- Traveled with Managing Director to take notes and dictation at meetings
- Drafted professional business documents, such as letters and reports
- Collaborated with other administrative team members, human resources and finance department on special projects and events
- Screened telephone calls and inquiries and directed as appropriate
- Organized personal and professional calendars
- Created presentations using Microsoft PowerPoint
- Organized events for Ferrari Owner's Club Thailand (liaised with hotel representatives, club's associates and government agencies)
- Managed Ferrari merchandise stock and sales revenue
- Reported Ferrari products sales revenue annually to Ferrari Far East Regional office
- Organized Customer Relation and fundraising events.
Production Assistant
Impulse magazine
10.2010 - 03.2011
- Negotiated with over 300 vendors for subscription contracts within 3 months
- Produced documents and reports and submitted required production papers to appropriate parties
- Helped director with planning and completing shots
- Supported production team in developing visual effects, digital content.
Education
Post-Degree Diploma in Financial Planning -
Douglas Collage
New Westminster, BC01.2017
Bachelor Degree of Business Administrative - Management
Assumption University
01.2010
Skills
- Planning and coordination
- Business operations
- Relationship development
- Time management
- Fast Learning
- Dedicated Team Player
- Strong Work Ethic
- Customer service-oriented
- Problem resolving
- Team management
- MS office: words, power point, etc
- Jane App: online platform of health and wellness for book, chart, schedule and bill
- Process improvement
- Records management
- Patient relations
Volunteer Experience
2010, Vice President of Internal affair for Assumption University Major in Management Student Club, Coordinated and organized various events for 65 club members., Involved in club’s advertising campaign to recruit more members and to promote events.
Languages
English
Professional Working
Timeline
Clinic Office Manager
Yaletown Wellness Centre
06.2020 - Current
Reception/Administrative Assistant
Weissach Limited Partnership
01.2020 - 05.2020
Reception/Administrative Assistant
Sinclair Wellness Centre
10.2018 - 01.2020
Waitress (Part-time)
Ciaos Bella restaurant
04.2015 - 09.2018
Assistant to Managing Director
Cavallino Motors Co., Ltd. (Ferrari Thailand)
02.2012 - 10.2014
Production Assistant
Impulse magazine
10.2010 - 03.2011
Post-Degree Diploma in Financial Planning -
Douglas Collage
Bachelor Degree of Business Administrative - Management
Assumption University
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