Yassmine Bencherif
GATINEAU,QC
Summary
Detail-oriented Mechanical Biomedical Engineering student with experience in customer service, administration, and client relations. Skilled in managing multiple priorities and coordinating operations in fast-paced environments. Bilingual in French and English, with a background supporting government clients through teaching and administrative roles. Committed to enhancing client experience and contributing to team success.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
French Language Instructor
Languissimo
Ottawa, Ontario
01.2026 - Current
- Delivered personalized French language training to enhance communication skills of government employees
- Adapted lessons to different proficiency levels, focusing on communication skills
- Provided real-time feedback on grammar and pronunciation to improve student accuracy
- Created engaging learning environments to improve student confidence and fluency
- Monitored student progress and adjusted methods to ensure effective learning outcomes
Entrepreneur /Small Business Owner
YB Painting
Ottawa , Ontario
09.2023 - Current
- Managed operations of residential painting business, driving marketing, sales, recruitment, and project execution.
- Coordinated multiple painting projects, ensuring adherence to timelines and budgets.
- Trained and led team of painters to ensure quality workmanship and adherence to deadlines.
- Built client relationships through direct outreach and networking strategies.
- Delivered exceptional service, resulting in strong client satisfaction and repeat business.
Supply Teacher
Scolago
Gatineau, Quebec
01.2024 - Current
- Delivered lesson plans across multiple grade levels, ensuring continuity of instruction
- Engaged students actively, promoting participation and collaboration during lessons
- Supervised students, fostering a structured and focused classroom environment
- Adapted to diverse subjects and teaching environments, enhancing learning experiences
Assistant Professor
University of Ottawa (OLBI)
Ottawa, Ontario
05.2024 - Current
- Created engaging course materials for language instruction programs, improving curriculum effectiveness.
- Facilitated interactive classroom discussions, increasing student engagement and participation.
- Guided students in French as Second Language courses, fostering enhanced understanding and language skills.
Bookkeeper /Office Administrative Assistant
GeoTerra
Ottawa, Ontario
08.2025 - 03.2026
- Managed client billing and subcontractor invoices through QuickBooks, ensuring accurate and timely payments.
- Maintained precise financial records to support effective administrative operations.
- Coordinated employee timesheets to streamline payroll processing.
- Organized documents and tracked financial data to support daily operations.
- Served as communication liaison among clients, subcontractors, and internal teams.
Administrative & Customer Service Clerk
University of Ottawa (OLBI)
Ottawa, Ontario
01.2024 - 04.2024
- Delivered front-line customer service to students, addressing inquiries on registration and program information.
- Delivered a professional client experience in a fast-paced academic environment, fostering positive relationships.
- Streamlined scheduling, documentation, and administrative records to enhance daily operations.
- Facilitated effective communication among students, instructors, and administrative staff for improved interactions.
- Responded to emails and in-person requests in both French and English.
Sales Associate
Simons
Ottawa, Ontario
10.2024 - 01.2025
- Guided customers in product selection to create a personalized shopping experience.
- Delivered personalized customer service in fast-paced retail environment.
- Processed transactions with accuracy and managed cash register operations to ensure smooth customer flow.
- Maintained organized store presentation and executed merchandising initiatives to attract customer interest.
Food Service Assistant
CHU Saint-François d’Assise
Québec, Quebec
01.2023 - 08.2023
- Prepared and delivered meals to patients while respecting dietary restrictions and individual needs
- Ensured kitchen sanitation and cleaning procedures upheld hygiene and food safety standards
- Maintained attention to detail and organization in a structured healthcare environment
- Collaborated with kitchen and healthcare staff to enhance patient service quality
- - Collaborated with kitchen and healthcare teams to enhance patient service quality.
Restaurant Hostess
St-Hubert
Québec, Quebec
11.2022 - 04.2023
- Coordinated table assignments and handled reservations to streamline service flow and minimize wait times.
- Managed seating arrangements and welcomed guests, ensuring smooth guest flow in high-volume restaurant.
- Delivered professional and friendly service to enhance customer experience.
- Supported front-of-house operations by efficiently setting and clearing tables, contributing to a welcoming dining atmosphere.
Patient Care Assistant
Bonsoins Agency
Québec, Quebec
02.2023 - 02.2024
- Administered medication and provided basic care, ensuring comfort and safety for patients.
- Assisted elderly patients with daily activities, promoting hygiene and mobility.
- Built strong relationships with patients and families through compassionate interactions.
- Collaborated with healthcare teams, contributing to enhanced patient well-being.
Education
Bachelor of Science - Mechanical Biomedical Engineering
University of Ottawa
Ottawa06-2027
Some College (No Degree) - Applied Sciences
CEGEP Limoilou
Québec, QCSkills
- Customer relationship management
- Bilingual communication
- Project coordination
- Time management
- Administrative support
- Financial recordkeeping
- Classroom instruction
- Problem solving
- Data Analysis
- Conflict Resolution
- Surveillance Awareness
- Incident Reporting
- Attention to Detail
Certification
Security Guard License – Ontario (Valid)
Languages
French
Native/ Bilingual
English
Full Professional
Timeline
French Language Instructor
Languissimo
01.2026 - Current
Bookkeeper /Office Administrative Assistant
GeoTerra
08.2025 - 03.2026
Sales Associate
Simons
10.2024 - 01.2025
Assistant Professor
University of Ottawa (OLBI)
05.2024 - Current
Supply Teacher
Scolago
01.2024 - Current
Administrative & Customer Service Clerk
University of Ottawa (OLBI)
01.2024 - 04.2024
Entrepreneur /Small Business Owner
YB Painting
09.2023 - Current
Patient Care Assistant
Bonsoins Agency
02.2023 - 02.2024
Food Service Assistant
CHU Saint-François d’Assise
01.2023 - 08.2023
Restaurant Hostess
St-Hubert
11.2022 - 04.2023
Bachelor of Science - Mechanical Biomedical Engineering
University of Ottawa
Some College (No Degree) - Applied Sciences
CEGEP Limoilou