Yassine Ziani
Laval,QC
Summary
Adaptable and detail-oriented professional with a solid background in deposit and payment operations. Known for strong teamwork and communication skills, contributing to the successful assessment of suspicious transactions. Prepared to drive improvements in compliance and customer service outcomes.
Overview
7
7
years of professional experience
Work History
Senior associate-IC Deposit and Payment Operations
Bank of Montreal (BMO)
Montréal, Canada
08.2024 - Current
- Prepared and corrected investigation notes for suspicious transactions.
- Evaluated transactions against OFAC, FINTRAC, and sanctions lists to assess risk levels.
- Transferred most suspicious cases to initiate inquiries promptly.
- Maintained accurate records in AML monitoring systems and databases.
- Conducted research on members involved in transactions for identification purposes.
- Returned transactions with at least one unidentifiable member.
- Updated team members regarding transactions requiring further inquiry or return.
Customer Service Representative Intern
Royal Bank of Canada (RBC)
Montreal, Quebec
11.2023 - 03.2024
- Responded to phone systems to relay accurate information.
- Verified information through KYC procedures to mitigate fraud risk.
- Maintained updated records on services and products offered by company.
- Executed national and international transactions for clients efficiently.
- Processed daily and special transactions while informing customers about digital solutions.
- Connected customers with banking advisors for specialized services.
- Delivered exceptional customer service to enhance satisfaction.
Co-Founder and Treasurer
Scholar
Nice, France
11.2018 - 06.2019
- Maintained accurate, current records of financial transactions.
- Directed financial planning and budgeting efforts to align with organizational goals.
- Analyzed costs to optimize operational efficiency and effectiveness.
- Participated in fundraising activities and events to support revenue generation.
- Moderated meetings to facilitate effective communication among members.
Education
BBA - Applied Economics
HEC Montreal
Montreal, QC03.2024
BBA - Business Management
EDHEC
Nice, France06.2019
Skills
- Analytical thinking
- Team collaboration
- Market research
- Microeconomic analysis
- Competitive analysis
- Social issue analysis
- Adaptability
- Attention to detail
- Organizational skills
- KYC compliance
- Financial analysis
- Customer service
- Problem-solving
- Task prioritization
- Research skills
- Microsoft Office proficiency
- Basic accounting knowledge
- AML and sanctions knowledge
- Fiserv
- Stata
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Arabic
Limited
Affiliations
- Research and studies
- Travelling
- Urban planning
- Macroeconomic analysis
- Psychology
- Philosophy
- Social issues
Timeline
Senior associate-IC Deposit and Payment Operations
Bank of Montreal (BMO)
08.2024 - Current
Customer Service Representative Intern
Royal Bank of Canada (RBC)
11.2023 - 03.2024
Co-Founder and Treasurer
Scholar
11.2018 - 06.2019
BBA - Applied Economics
HEC Montreal
BBA - Business Management
EDHEC
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