Yassen Abdaal

• Set up and ran machinery to produce exceptional products for industrial needs.
• Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
• Assisted in training new operators, sharing knowledge and best practices for optimal performance.

• Planned and followed efficient routes using physical maps and GPS applications.
• Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
• Carried food in insulated bags to maintain hot or cold temperature.
• Picked up meals from local restaurants and dropped off at residential and business customer locations.
• Delivered fresh food to customers across local area.

• Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
• Established and adjusted feed rates and cutting parameters to keep operations in line with production demands.
• Identified and helped resolve nonconforming product issues to support accurate order fulfillment.
• Maintained work environments safe and efficient at all times.
• Identified machinery issues and repaired parts to keep equipment up and running.
• Identified and helped resolve nonconforming product issues to support accurate order fulfillment.

• Teamed with peers, technicians and pharmacists to prioritize and complete orders.
• Created new customer profiles and updated changes such as demographics, allergies and new medications in pharmacy computer systems.

• Processed customer orders and accurately handled payment transactions.
• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Dedicated and detail oriented Ground Operations Agent with 1 years of experience in airport ground handling, baggage operations, and aircraft servicing. Adept at coordinating ground support services, ensuring timely departures, and maintaining compliance with aviation safety regulations. Possess strong teamwork, communication, and problem-solving skills to enhance operational efficiency and customer satisfaction.