Yassameen Habib
Mississauga,ON
Summary
Dynamic restaurant owner with a proven track record at Pizza Nova, excelling in staff supervision and customer engagement. Recognized for enhancing operational efficiency and cultivating strong community relationships. Skilled in problem-solving and cash handling, delivering exceptional service that fosters customer loyalty and retention.
Overview
17
17
years of professional experience
Work History
Restaurant Owner
Pizza Nova
03.2019 - 02.2025
- Managed payroll, daily deposits, and cost controls.
- Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Maintained positive relationships with local community and government officials.
- Recruited, hired, and trained talented staff to fill vacancies.
- Supervised daily activities of restaurant and [Number] employees.
- Cultivated a positive dining atmosphere by maintaining a clean and inviting establishment.
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Motivated staff to perform at peak efficiency and quality.
Real Estate Assistant
Remax Realty (KAFEEL)
01.2020 - 08.2022
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel.
- Prepared and maintained accurate property listings, sales contracts and closing documents.
Sales Associate
LAURA Canada
01.2008 - 09.2010
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Real Estate Assistant
Remax Realty (KAFEEL & RAHEEL)
02.2008 - 06.2010
- Enhanced client satisfaction by providing exceptional administrative support and maintaining open communication lines between agents and clients.
- Provided top-notch customer service to clients during property viewings while highlighting key features of homes or commercial spaces.
- Processed applications and paperwork in accordance with state and federal laws.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
No Degree - COMPUTER APPLICATIONS
THE ACADEMY OF LEARNING
Toronto, ON07-2006
Skills
- Staff supervision
- Customer engagement
- Performance improvement
- Customer service
- Team leadership
- Problem-solving
- Calm and pleasant demeanor
- Money handling
- Reliable and responsible
- Relationship building
- Customer retention
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Hindi
Full Professional
Urdu
Full Professional
Punjabi
Professional Working
Timeline
Real Estate Assistant
Remax Realty (KAFEEL)
01.2020 - 08.2022
Restaurant Owner
Pizza Nova
03.2019 - 02.2025
Real Estate Assistant
Remax Realty (KAFEEL & RAHEEL)
02.2008 - 06.2010
Sales Associate
LAURA Canada
01.2008 - 09.2010
No Degree - COMPUTER APPLICATIONS
THE ACADEMY OF LEARNING
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