Yasmine Monesson
Ottawa
Summary
Bilingual student with experience in customer service, community work, and problem-solving. Skilled at managing multiple tasks, communicating well, and adapting to fast-paced environments. Strong at building positive relationships and providing great service. Fluent in both French and English, with leadership experience in various community activities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier
Tim Hortons
08.2022 - 01.2023
- Processed transactions efficiently, resolving customer inquiries and issues.
- Improved transaction times and reduced wait times during peak hours.
- Maintained a clean and organized workspace to ensure safety and readiness.
Customer Service Associate
African Grill
08.2024 - Current
- Delivered exceptional service, engaging with customers to address needs and ensure satisfaction.
- Managed customer orders and assisted with inventory, maintaining smooth operations.
- Trained and collaborated with team members to improve customer experience and operational efficiency.
Education
High School Diploma -
Collègecatholique Franco Ouest
Ottawa, ON07-2025
Skills
- Bilingual (French and English)
- Strong customer service and relationship management
- Multitasking and Problem Solving
- Proficient in Digital Tools for Order Processing
- Adaptable to new tasks and environments, thriving in dynamic roles
- Collaboration Experience in team-oriented environments
Languages
English
Native or Bilingual
French
Native or Bilingual
leadership
- Led community and Catholic activities, public speaking, and volunteering with "Génération Passionnée." Gained leadership experience in organizing events, coaching cross-country, managing the team responsible for athletic photos, co-leading the Franco-Ouest sports media team, and participating in camping activities through a leadership class.
Certification
leadership Catholic School Environment
[ April 2024]
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeInternshipWork Location
RemoteOn-SiteImportant To Me
Career advancementFlexible work hoursWork from home optionTimeline
Customer Service Associate
African Grill
08.2024 - Current
Cashier
Tim Hortons
08.2022 - 01.2023
High School Diploma -
Collègecatholique Franco Ouest
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