Yasmine Hamze
Kingston
Summary
I am a diligent and self-motivated philosophy student with a strong ability to navigate complex ethical issues. My communication skills, developed through mentoring and collaboration, allow me to convey ideas and build meaningful connections. I excel in managing multiple priorities, delivering results in fast-paced environments, and adapting to new challenges. With a focus on ethical decision-making and a client-service approach, I am committed to continuous learning and applying my skills to solve problems effectively.
Overview
5
5
years of professional experience
Work History
Youth Mentor Volunteer
Keys
04.2024 - Current
- Provided emotional support and guidance to mentees, fostering self-confidence and resilience.
- Promoted community involvement by coordinating volunteer opportunities for mentees.
- Coached mentees on conflict resolution techniques to improve interpersonal skills both within peer groups and family settings.
- Assisted in organizing educational and recreational activities, promoting a positive environment for personal growth.
- Enhanced youth engagement by employing creative and interactive mentoring strategies.
Sales Associate
Urban Outfitters, Inc.
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Barista
Starbucks
10.2021 - Current
- Prepare and serve high-quality coffee, tea, and specialty beverages according to Starbucks standards.
- Provide excellent customer service by engaging with customers, taking orders, and making personalized recommendations.
- Operate cash registers, handle transactions, and maintain accurate cash handling procedures.
- Maintain a clean and organized workspace, including brewing equipment, counters, and seating areas.
- Follow food safety and sanitation guidelines to ensure a safe and hygienic environment.
- Work efficiently in a fast-paced setting, balancing multiple orders while maintaining quality and speed.
Clinical Assistant – Heart Clinic Unit
Southlake Hospital, Pace Cardiology
05.2020 - 01.2024
- Managed confidential patient information, ensuring compliance with privacy regulations and data protection policies.
- Coordinated administrative tasks, including filing, scanning, and faxing sensitive medical documents to healthcare providers.
- Developed training and onboarding materials for new administrative staff, supporting policy compliance and efficient workflows.
- Answered high-volume inquiries regarding patient procedures, demonstrating strong attention to detail and adherence to hospital protocols.
- Led a social media awareness campaign to enhance patient engagement and compliance with hospital guidelines.
Education
Bachelor of Arts (Honours) - Philosophy & History
Queen’s University
Kingston, ON04-2025
Skills
Critical & Ethical Thinking: I analyze problems from multiple perspectives, ensuring decisions align with moral standards and logical reasoning
Client-Service Approach: I focus on meeting and exceeding client needs, building trust and fostering positive relationships with internal and external stakeholders
Project Management: Skilled in managing complex projects, I prioritize timelines, resources, and team coordination to ensure successful and timely completion
Diligent & Self-Motivated: I take pride in my work, demonstrate strong attention to detail, and consistently deliver results with minimal supervision
Timeline
Youth Mentor Volunteer
Keys
04.2024 - Current
Sales Associate
Urban Outfitters, Inc.
03.2024 - Current
Barista
Starbucks
10.2021 - Current
Clinical Assistant – Heart Clinic Unit
Southlake Hospital, Pace Cardiology
05.2020 - 01.2024
Bachelor of Arts (Honours) - Philosophy & History
Queen’s University
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