YASMINE FADHLAOUI
Edmonton,Canada
Overview
5
5
years of professional experience
Work History
Supervisor
H AND W PRODUCE
Edmonton, Canada
04.2021 - Current
- Resolved customer complaints and adjusted policies to meet changing needs
- Complied with company policies, objectives and communication goals
- Established and enforced clear goals to keep employees working collaboratively
- Responded to customer questions regarding products, prices and availability
- Answered coworkers' questions and trained new personnel.
Receptionist/receiving office clerk
Sysco food services
Edmonton, Canada
08.2022 - 01.2024
- Welcomed and greeted drivers
- Directed people to the right service area
- Collected data from invoices and purchase orders
- Printed labels for receivers
- Kept track of and checked in on incoming shipments.
Cashier/stock associate
H AND W PRODUCE
Edmonton, Canada
11.2019 - 01.2023
- Collected payments and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped customers find specific products, answered questions and offered product advice
- Processed sales transactions to prevent long customer wait times
- Trained new team members in cash register operation, stock procedures and customer services
- Delivered high level of customer service to patrons using active listening and engagement skills
- Processed refunds for worn, damaged and broken merchandise
- Maintained merchandise presentation by stocking and rotating merchandise
- Received and stocked merchandise and organized and maintained backroom by following company safety, cleaning and operating procedures
- Acknowledged customers, identified needs and assisted with purchasing decisions to deliver exceptional service
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Volunteer Sales Associate
LA COPA WEM
Edmonton, Canada
04.2019 - 06.2019
- Maintained an awareness of all promotions and advertisements
- Welcomed customers to the store and answered their queries.
Timeline
Receptionist/receiving office clerk
Sysco food services
08.2022 - 01.2024
Supervisor
H AND W PRODUCE
04.2021 - Current
Cashier/stock associate
H AND W PRODUCE
11.2019 - 01.2023
Volunteer Sales Associate
LA COPA WEM
04.2019 - 06.2019
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