Yasmine Berjawi
Summary
Experienced professional with a strong background in cash register operations, sales management, and customer service. Proven ability to handle transactions accurately, manage inventory effectively, and maintain a positive customer experience. Skilled in building strong relationships with customers and staff, fostering a collaborative and supportive work environment that enhances productivity and customer satisfaction. Bilingual in English and Arabic, facilitating effective communication with diverse customers and colleagues.
Overview
5
5
years of professional experience
Work History
Cashier /Front Desk /Food Server /Playroom Attendant
Slide's Indoor Playground
02.2023 - Current
- Greeted customers and responded promptly to customer needs.
- Ensure the safety of children playing by supervising activities, enforcing rules, and responding promptly to any safety concerns.
- Take customer calls, handle inquiries, make reservations, and provide information about services offered at the play area.
- Operated cash register for cash, gift card, and credit card transactions accurately.
- Regularly clean tables and play areas to maintain a hygienic customer environment. Manage inventory to ensure the availability of supplies like toys and concessions.
- Manage the business's social media posts, including creating content and engaging with followers to promote the brand.
Smoothie Barista
Freshly Squeezed
04.2022 - 09.2022
- Contributed to an uplifting atmosphere through effective teamwork, communication, and problem-solving abilities among staff members.
- Prepared and served juices and blended drinks.
- Maintained a comprehensive knowledge of all menu offerings to effectively address customer inquiries or concerns.
- Executed cash register operations with utmost precision, ensuring accurate processing of customer payments.
Sales Associate / Cashier
Urban Planet
06.2021 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in complicated, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Shawarma Shack
06.2019 - 12.2021
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Package food orders in bags to go efficiently and accurately, ensuring items are properly arranged and sealed to maintain freshness and presentation for customers.
- Take customer orders accurately and relay them promptly to the kitchen staff, ensuring clear communication and prioritizing orders based on customer preferences and timing requirements.
Co-op Dental Assistant
Madison Dental
11.2020 - 01.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Education
Human Kinetics
University of Windsor
Windsor, ON04.2026
High School Diploma -
Vincent Massey Secondary School
Windsor, ON06.2022
Skills
- Customer Service
- Bilingual: Fluent in English and Arabic
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Written and Verbal Communication
- Sales Expertise
- Teamwork and Collaboration
- Adaptability and Flexibility
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Cashier /Front Desk /Food Server /Playroom Attendant
Slide's Indoor Playground
02.2023 - Current
Smoothie Barista
Freshly Squeezed
04.2022 - 09.2022
Sales Associate / Cashier
Urban Planet
06.2021 - 04.2022
Co-op Dental Assistant
Madison Dental
11.2020 - 01.2021
Cashier
Shawarma Shack
06.2019 - 12.2021
Human Kinetics
University of Windsor
High School Diploma -
Vincent Massey Secondary School
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