Dedicated Manager skilled in overseeing daily operations and enhancing customer services, with expertise in team management, payroll administration and shift management. Proven ability to contribute to a welcoming dining environment.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Cocofrutti
Sherbrooke, QC
07.2023 - Current
Oversaw daily restaurant operations, ensuring efficient service and high customer satisfaction.
Coordinated staff scheduling to align resources with peak business hours and events.
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Upgraded restaurant's interior, creating more inviting ambiance that attracted wider clientele.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Nurse Trainee
Asklepios Clinic
Hamburg, Germany
08.2020 - 09.2021
Assisted in patient assessments and vital sign monitoring to ensure quality care.
Collaborated with nursing staff to develop and implement individualized care plans.
Administered medications and treatments as directed by healthcare professionals.
Maintained accurate patient records using electronic health record systems for compliance.
Provided emotional support to patients and families during difficult times, fostering trusting relationships between the nursing staff and clients.
Ensured a safe environment by adhering to infection control protocols and maintaining clean workspaces.
Salesperson
Zalando
Hamburg, Germany
10.2019 - 04.2020
Developed product knowledge to effectively assist customers with inquiries and purchase decisions.
Collaborated with team members to maintain visual merchandising standards, ensuring an appealing shopping environment.
Analyzed customer feedback to identify areas for service improvement, enhancing overall satisfaction.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Education
General Studies
KaiFU Gymnasium
Hamburg, Germany
06.2017
Skills
Team management
Inventory control and record keeping
Customer engagement
Staff management
Shift management
Table management
Payroll administration
Languages
English
Native or Bilingual
French
Professional Working
German
Native or Bilingual
Persian
Native or Bilingual
Hindi
Limited Working
Spanish
Elementary
Interests
Adventure Travel
Volunteer Work
Fashion
Swimming
Passionate about balancing physical health with mental and emotional wellness