Yasmin McFadden

- Acted as the first responder for car crashes, guiding members through the vehicle process and associated costs with calmness and professionalism.

- Provided additional assistance to affiliated companies managing OPP, banks, government facilities etc, as well as managed financial responsibilities including contracts, payments, refunds, and negotiations with partner companies.

- Demonstrated proficiency in handling complex inquiries, ensuring customer satisfaction, long-term loyalty and trust.

- Ensured the safety of families by maintaining strict cleaning processes and tracking chemical testings.

- Proficient in multitasking and handling opening and closing procedures, even when understaffed and or alone.

- Attentive to surroundings during conversations with parents/management etc at all times.

- Demonstrated strong organizational skills in fast-paced cashier roles, meeting cleaning standards daily and efficiently managing stock checks and orders.

Trained to be strictly organized and meet cleaning standards daily when opening or closing

Diligent when doing stock checks weekly and preparing orders and meeting closing standards for a smooth process in opening for employee’s

Accuracy in closing deposits & cash drops

Managed appointment scheduling and provided escalation management for high-end clients, ensuring professional handling of services and complaints resolution.

- Maintained detailed logs for clients, dating back to 1971, and adeptly handled complex systems.