Yasmin Lopez
Sylmar
Summary
I am a dedicated customer service professional with 5 years of customer service experience, including one year of leadership experience. I possess strong teamwork and communication skills, which enhance my ability to effectively meet customer needs. I am adaptable to many environments and roles in a workplace. I embrace the challenges that come with each position, viewing each challenge as an opportunity to grow and develop my skills in the workplace.
Overview
4
4
years of professional experience
Work History
Barista (specialty Coffee)
Con Azucar
Sylmar, CA
12.2025 - 02.2026
- Prepared and served high-quality beverages in a very fast-paced environment.
- Operated espresso machines and brewing equipment with precision.
- Maintained cleanliness and organization of work area, ensuring compliance with health standards.
- Food Preparation
Barista Trainer
Starbucks
La Crescenta, CA
03.2024 - 11.2025
- Excelled working alone & in a collaborative environment
- Multitasking taking orders, making drinks, and cleaning
- Opening/ Closing & thoroughly preparing store for the day
- Training new employees on how to: properly make drinks, take orders, customer service skills, company policies, and how to open/close properly
- Assisting with writing schedule, counting inventory, ordering
- Managing and assigning tasks to employees
Front End/ Floral clerk
Ralph's
La Crescenta, CA
09.2021 - 03.2024
- Provided exceptional customer service by answering inquiries, resolving issues, and offering store promotions
- Creating holiday displays, price tags, & floral arrangements
- Worked assisting in multiple different departments and store locations
Hostess
Fuoco Pizzeria Napoletana
Fullerton, CA
02.2023 - 07.2023
- Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
- Managed reservations and waitlists efficiently to optimize seating capacity.
- Answered phone calls to take orders, give information and document reservations.
Education
A.S. Business Admin -
Pasadena City College
12-2025
Skills
- Full Service Restaurant, Specialty coffee, & Retail experience
- Cash handling & POS operation
- Eager to Learn
- Leadership experience
- Adaptable to various roles/job positions in a company
- Opening/Closing
- Teamwork & Communication
Timeline
Barista (specialty Coffee)
Con Azucar
12.2025 - 02.2026
Barista Trainer
Starbucks
03.2024 - 11.2025
Hostess
Fuoco Pizzeria Napoletana
02.2023 - 07.2023
Front End/ Floral clerk
Ralph's
09.2021 - 03.2024
A.S. Business Admin -
Pasadena City College