Yasmin Larijani
Beverly Hills
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance client satisfaction through effective communication and problem-solving. I excel in time management and fostering relationships, ensuring seamless operations and elevated productivity.
Overview
6
6
years of professional experience
Work History
Personal Assistant to the Owner
TPG
01.2024 - 12.2025
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Kept detailed track of household and maintenance inventory and schedules.
- Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Sourced and ordered office equipment and supplies.
- Worked with senior management to initiate new projects and assist in various processes.
- Promoted team productivity by keeping supplies organized and well-stocked.
Babysitter
TPG
01.2020 - 05.2025
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
Client Advisor
Viva O Sol
12.2024 - 04.2025
- Strengthened client relationships through regular communication and proactive follow-up on inquiries.
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Managed a diverse portfolio of clients, effectively balancing priorities and meeting deadlines.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Improved customer loyalty by providing exceptional advisory services and resolving issues promptly.
- Led client meetings to discuss financial goals, resulting in tailored solutions that met individual needs.
Cashier
Kevin Mahler (Zanotto's)
08.2022 - 03.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Education
Associate of Science - Biotechnology
Santa Monica Community College
Santa Monica06-2028
High School Diploma -
Leland High School
San Jose, CA05-2024
Skills
- Time management
- Strong work ethic
- Customer service
- FLUENT IN FARSI
- Retail support
- Retail inventory management
- Customer relations
- Patience and empathy
- Problem-solving
- Reliability
- Following directions
Languages
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Client Advisor
Viva O Sol
12.2024 - 04.2025
Personal Assistant to the Owner
TPG
01.2024 - 12.2025
Cashier
Kevin Mahler (Zanotto's)
08.2022 - 03.2023
Babysitter
TPG
01.2020 - 05.2025
Associate of Science - Biotechnology
Santa Monica Community College
High School Diploma -
Leland High School
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