Overview
Work History
Education
Skills
Languages
Timeline
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Yasmin Hafez

Milton,ON

Overview

6
6
years of professional experience

Work History

ENGLISH LANGUAGE TUTOR

PREPLY
03.2024 - Current
  • Conducted individualized tutoring sessions, focusing on enhancing students' grammar, vocabulary, pronunciation, reading comprehension, writing skills, and conversational English
  • Developed and implemented tailored lesson plans that catered to the unique needs and learning styles of each student, ensuring a personalized and effective learning experience
  • Provided regular, constructive feedback and progress assessments to help students monitor their development and achieve their language learning goals
  • Created a supportive and motivating learning environment, adapting teaching strategies to accommodate students from various cultural backgrounds and proficiency levels
  • Maintained excellent communication with students, ensuring clarity and understanding in lessons and offering additional support as needed.

DESIGN CONSULTANT & SALES REPRESENTATIVE

EQ3
08.2021 - 08.2023
  • Consistently exceeded monthly sales goals, demonstrating a thorough understanding of the sales cycle and customer engagement strategies
  • Successfully implemented sales techniques to drive revenue growth and enhance customer satisfaction
  • Proven ability to meet and surpass targets through effective sales planning and execution
  • Maintained close relationships with clients, assisting with future purchases and lead follow-up to ensure ongoing customer satisfaction and loyalty
  • Conducted personalized design consultations to understand clients' needs and preferences, resulting in tailored interior design solutions
  • Provided expert guidance on EQ3's product offerings, recommending furniture and decor selections that aligned with clients' style and budget requirements
  • Collaborated with clients to create detailed design concepts and floor plans, ensuring optimal furniture placement and spatial organization.

SPECIALIST

APPLE
11.2019 - 01.2020
  • Acted as a member of the setup team to develop customer relationships with the Apple culture
  • Adapted to various types of clienteles and adjusted efficiently to different buying groups to gain trust and credibility
  • Delivered exceptional customer service while maintaining a high degree of professionalism
  • Trained customers of various backgrounds and levels on how to use their personal/business Apple technology, which consists of products such as MacBook Pros, iMacs, all versions of the iPad and iPhone
  • Performed basic troubleshooting procedures on iOS devices and MAC OS Computers
  • Coach customers regarding the benefits of products posing lifestyle-related questions and offered effective solutions based on their specific needs
  • Stayed up to date with today's technology to ensure reliability.

SALES ASSOCIATE & CASHIER

CALL IT SPRING
09.2018 - 04.2019
  • Knowledge of POS systems and cash registers
  • Maintained adherence to all company protocols
  • Occasional keyholder
  • Helped customers with questions, problems, and complaints in person and via telephone
  • Trained and served as a peer coach for new sales associates
  • Maintained the visual appeal of the store
  • Stocked shelves and supplies and organized displays
  • Developed positive customer relationships through friendly greetings and excellent service.

Education

Honours Bachelor - Interior Design

Sheridan College
Mississauga, ON
04.2023

Skills

  • Detail oriented
  • Welcomes, offers, and applies feedback
  • Skilled public speaker and presenter
  • Adaptability
  • Leadership and team player
  • Adobe Photoshop, InDesign, Illustrator
  • Collaboration
  • Marketing and promoting
  • Conflict resolution
  • Time management
  • Microsoft Office proficiency: Word, PowerPoint, Excel
  • Proficient in AutoCAD (2D & 3D), SketchUp, Revit,

Languages

Arabic
Native or Bilingual
French
Professional Working

Timeline

ENGLISH LANGUAGE TUTOR

PREPLY
03.2024 - Current

DESIGN CONSULTANT & SALES REPRESENTATIVE

EQ3
08.2021 - 08.2023

SPECIALIST

APPLE
11.2019 - 01.2020

SALES ASSOCIATE & CASHIER

CALL IT SPRING
09.2018 - 04.2019

Honours Bachelor - Interior Design

Sheridan College

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Yasmin Hafez