Yasmin Gonzalez
Yuba City
Summary
Flexible hard worker ready to learn and contribute to team success. Notable experience in customer service. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
4049
4049
years of post-secondary education
1
1
Certification
Work History
Patient Service Representative
Royo Eye Care
Marysville
01.2023 - 09.2025
- Managed patient appointments and maintained scheduling accuracy in busy clinic.
- Assisted patients with insurance verification and explained coverage details.
- Facilitated communication between patients and healthcare providers for optimal service.
- Answered incoming calls in a professional manner.
- Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
Barista
Java Detour
Yuba City
11.2019 - 01.2023
- Maintained cleanliness and organization of the work area and equipment.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Education
Associate of Science - Respiratory Therapist
Butte College
Oroville, CAAssociate of Science - Nursing
Yuba College
Marysville, CASkills
- Effective communication
- Time management
- Team collaboration
- Exceptional customer service
- Friendly and outgoing
Certification
- BLS Provider American Heart Association 12/2024-12/2026
Timeline
Patient Service Representative
Royo Eye Care
01.2023 - 09.2025
Barista
Java Detour
11.2019 - 01.2023
Associate of Science - Respiratory Therapist
Butte College
Associate of Science - Nursing
Yuba College