Yasmin Ghafai
San Jose
Summary
Friendly and empathetic with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Restaurant Hostess
Scott's Seafood Grill & Bar
10.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Internship Student
Treasure Island Museum
10.2021 - 03.2022
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Sorted, organized, and maintained files.
- Explored new technologies and approaches to streamline processes.
- Collected, arranged, and input information into database system.
- Designed a new/updated pamphlet for the museum.
- Promoted museum lectures through social media.
Seasonal Customer Service Representative
Abercrombie & Fitch
09.2020 - 12.2020
- Responded to customer requests for products, services, and company information.
- Processed returns and exchanges following store policies.
- Stocked shelves and ensured products were neatly displayed.
- Educated customers about promotions and store policies.
- Handled cash transactions accurately and quickly.
Hospital Volunteer
Kaiser Permanente
04.2019 - 05.2020
- Guided visitors to appropriate locations within the hospital, improving overall patient and visitor experience.
- Operated patient check-in system to streamline registration process and reduce wait times.
- Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
- Supported nursing staff by delivering meals and supplies, contributing to patient care.
- Reported patient requests, concerns, and other observations to staff.
- Transported patients and helped with discharge procedures.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
Education
Bachelor of Science - Bachelor of Science in Nursing
University of San Francisco
San Francisco, CA12-2026
Associate of Arts - Pre-Nursing
De Anza College
Cupertino, CA06-2023
High School Diploma -
Leland High School
San Jose, CA06-2020
Skills
- Strong multitasking
- Active learning
- Public speaking
- Community engagement
- Community outreach
Certification
- First Aid Certification - American Red Cross.
- CPR/AED Certification
- Certificate of Achievement in Humanities (Humanities Mellon Scholars)
Languages
Farsi
Native or Bilingual
Interests
- Cooking
- Enjoy hobbies that combine physical activity with outdoor exploration
- Volunteering
- Yoga
- Adventure Travel
Timeline
Restaurant Hostess
Scott's Seafood Grill & Bar
10.2023 - Current
Internship Student
Treasure Island Museum
10.2021 - 03.2022
Seasonal Customer Service Representative
Abercrombie & Fitch
09.2020 - 12.2020
Hospital Volunteer
Kaiser Permanente
04.2019 - 05.2020
Bachelor of Science - Bachelor of Science in Nursing
University of San Francisco
Associate of Arts - Pre-Nursing
De Anza College
High School Diploma -
Leland High School
Similar Profiles
Sarah SchaeferSarah Schaefer
Manager/Restaurant Owner at Crabdaddy's Seafood Bar & Grill/Woodlands SeafoodManager/Restaurant Owner at Crabdaddy's Seafood Bar & Grill/Woodlands Seafood
Justin BruceJustin Bruce
Bartender at Flanigan's Seafood Bar and GrillBartender at Flanigan's Seafood Bar and Grill
Kellan HallKellan Hall
Server at Scotts Seafood Bar And GrillServer at Scotts Seafood Bar And Grill