Yasmin Avila
Fresno
Summary
I intend to grow my working skills and ethics. Gaining new knowledge and motor skills to execute on a daily basis. Driven service professional prepared to excel in coordinating and optimizing service operations. Experienced in managing schedules, handling customer inquiries, and ensuring seamless communication between teams. Strong focus on collaboration, adaptability, and achieving goals. Skilled in problem-solving, multitasking, and maintaining high standards in fast-paced environment. Known for reliability and ability to thrive under changing needs.
Overview
8
8
years of professional experience
Work History
Lead Service Coordinator
Blackstone Automotive Group
08.2020 - Current
- Coordinating appointments
- Drive business in
- Customer service
- General Office functions- procedures, filing, equipment
- Microsoft Proficient: Word processing, spreadsheet, database, email, calendaring programs, and automated systems
- Computers and automated data systems Proficient
- Team player
- Leader of 12 personal
- Train, supervise, evaluate, and discipline staff
- Work independently.
Sales Floor Associate
TJ Maxx
10.2017 - 06.2023
- Customer Service
- Organizer
- Cashier
- Stocker
- Coach
Behavioral Technician
One Piece At a Time Development center
08.2019 - 08.2020
- ABA Therapy
- Functional Behavior Assessment
- Early Intensive Intervention
- Family Training and consultations
Quality Control Tech
Moonlight Company
06.2018 - 06.2020
- Fruit quality inspector
- Receiver/Shipper clerk
- Flexible Hrs
Education
High School Diploma -
Reedley High School
Reedley, CA06.2016
BSA - Psychology, Criminology
California State University of Fresno
05-2026
Skills
- Bilingual
- Team leadership
- Excellent communication
- Interpersonal skills
- Problem solving
- Time management
- Critical-thinking
- Proficiency in office programs
- Detail orientation
- Adaptability
- Project planning
- Telephone communication
- Accurate recordkeeping
- Client advocacy
- Notetaking and documentation
- Goal setting
- MS office expertise
- Decision-making
- Team building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Lead Service Coordinator
Blackstone Automotive Group
08.2020 - Current
Behavioral Technician
One Piece At a Time Development center
08.2019 - 08.2020
Quality Control Tech
Moonlight Company
06.2018 - 06.2020
Sales Floor Associate
TJ Maxx
10.2017 - 06.2023
High School Diploma -
Reedley High School
BSA - Psychology, Criminology
California State University of Fresno