Yasmin Abu Laban
Oakville,ON
Overview
5
5
years of professional experience
Work History
Sales Associate
The Brick Distribution Centre
04.2024 - Current
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly KPI targets by implementing effective sales strategies and maintaining a high level of determination.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Business Coach
Real Estate Family Business
01.2020 - 04.2024
- Enhanced Real Estate team's closing ratios through in-depth training on effective communication and negotiation tactics.
- Improved customer satisfaction ratings through targeted coaching on active listening skills and empathetic responses to client concerns.
- Promoted continuous professional development by offering various learning opportunities, such as webinars, seminars, and industry conferences.
- Streamlined onboarding process for new hires, ensuring seamless integration into the sales team and efficient ramp-up time.
- Organized cold calling sessions and CRM best practices, with efforts leading to 4x in sales within 4 months.
Marketing Lead
Real Estate Family Business
01.2020 - 04.2024
- Analyzed market trends to identify new opportunities, adjusting marketing plans accordingly for maximum effectiveness.
- Negotiated partnerships with key influencers, maximizing brand exposure in target markets.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Created marketing material for optimal audience engagement and increased online presence.
- Marketing and sales efforts resulted in a 4x increase in real estate broker deals within 4 month timeframe.
Grant Cardone 10x Business Coach
Independant
01.2020 - 04.2024
- Increased client retention rates through the consistent delivery of high-quality coaching services and exceptional customer support.
- Assessed client progress regularly, adjusting coaching strategies as needed to maximize results over time.
- Coordinated business and financial health reviews to discuss business performance and new opportunities and provide benchmarking data and insights.
- Fostered positive, proactive and professional relationships to achieve short- and long-term business goals.
- Increased client satisfaction by implementing personalized coaching strategies tailored to individual business needs.
Service Coordinator
Melanie Lyne
06.2019 - 12.2019
- Optimized merchandise displays to enhance visual appeal, encouraging customer purchases and increasing revenue potential.
- Monitored inventory levels closely, addressing discrepancies promptly to maintain accurate records for decision-making purposes.
- Ensured accurate and timely preparation of orders for shipping.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Provided excellent customer service by locating items quickly and accurately in the stockroom.
Education
Associate of Arts - Human Resources Management
University of Phoenix
Phoenix10x Certified Business Coach: Marketing & Sales
Cardone University
Miami2022
Interior Decoration
Sheridan College
Oakville2019
Skills
- Prospecting
- Cold Calling
- Customer Relationship Management
- Research and analysis
- Revenue Generation
- Lead Development
Languages
English
Full Professional
Arabic
Native or Bilingual
Timeline
Sales Associate
The Brick Distribution Centre
04.2024 - Current
Business Coach
Real Estate Family Business
01.2020 - 04.2024
Marketing Lead
Real Estate Family Business
01.2020 - 04.2024
Grant Cardone 10x Business Coach
Independant
01.2020 - 04.2024
Service Coordinator
Melanie Lyne
06.2019 - 12.2019
Associate of Arts - Human Resources Management
University of Phoenix
10x Certified Business Coach: Marketing & Sales
Cardone University
Interior Decoration
Sheridan College
Similar Profiles
LUWAM HABTEABLUWAM HABTEAB
Customer Service Representative at The Brick Distribution CentreCustomer Service Representative at The Brick Distribution Centre
Russom AbrahamRussom Abraham
Warehouse Senior at The Brick Distribution CentreWarehouse Senior at The Brick Distribution Centre
Michael KimMichael Kim
Delivery Coordinator at The Brick Distribution CentreDelivery Coordinator at The Brick Distribution Centre
Shirley ChenShirley Chen
Account Director at Moseiko Canada Inc.Account Director at Moseiko Canada Inc.
Nathan SandersNathan Sanders
OBA Baseball Umpire at Oakville Minor Baseball AssociationOBA Baseball Umpire at Oakville Minor Baseball Association