Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

YASIR Rafique

Surrey,BC

Summary

Adept at enhancing vehicle performance and customer satisfaction, my tenure at Toyota Al Futtaim honed my diagnostic abilities and problem-solving skills. I elevated shop efficiency and safety standards, achieving significant improvements in service turnaround times. My commitment to continuous professional development and team collaboration has consistently driven superior results.

Overview

2
2
years of professional experience

Work History

Automotive Technician

Toyota Al Futtaim
01.2021 - 06.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
  • Streamlined work processes through effective collaboration with other technicians, resulting in faster turnaround times for customer vehicles.
  • Cultivated a loyal client base through personalized consultations, listening attentively to each individual''s needs before recommending appropriate solutions.
  • Mitigated potential warranty claims through close inspections of newly serviced vehicles prior to their return to customers.
  • Strengthened relationships with suppliers, negotiating better prices on parts while maintaining quality standards for all repairs performed.
  • Championed environmental sustainability by properly disposing of hazardous waste materials and recycling used parts whenever possible.
  • Assisted in the hiring process of new technicians, sharing expertise and insights on candidate qualifications during interviews.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Read and followed technical documentation to complete accurate repairs.
  • Investigated customer complaints to identify cause of malfunctions.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Coordinated with parts department to determine availability of necessary components.
  • Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
  • Corrected faults and maximized performance by rebuilding systems and individual components.
  • Tuned automotive systems and components to optimize functionality and prolong life of each piece.
  • Maintained awareness of vehicle market trends to assess customer demands and budgets.
  • Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
  • Retained accurate records of purchases, titles and sales.
  • Delegated and supervised vehicle bodywork to body team for restoration and remediation.
  • Performed emissions tests according to standard procedures.

Education

Master Of Arts - Islamic

Jamia Madena University
Afganabad Faisalabad
10.2008

Skills

  • Strong Work Ethic
  • Changing tires
  • Engine repair
  • Problem-Solving
  • Changing Oil
  • Valid Driver's License
  • Hand and power tools
  • Brake systems understanding
  • Preventive Maintenance
  • Replacing parts
  • Troubleshooting skills
  • Parts Replacement
  • Fluid Exchanges
  • Diagnostic abilities
  • Customer Service
  • Brake Systems
  • Inspecting vehicles
  • Steering systems
  • Tire Services
  • Suspension Systems
  • Vehicle Inspection
  • Transmissions
  • Fuel systems
  • Exhaust Systems
  • Team Collaboration
  • Preventive maintenance services
  • Coolant System Control
  • Installing equipment
  • Electrical failure repairs
  • Heavy Lifting
  • Battery Services
  • Replacing Filters
  • Engine Rebuilds
  • Electrical understanding
  • Vehicle inspections
  • Heating and Air Conditioning
  • Drivetrain Repair
  • Automotive Electronics
  • Drivetrain and Axle Installation
  • Customer Relations
  • Wheel Alignments
  • Electrical experience
  • Flexible Schedule
  • Work Planning and Prioritization
  • Quality Assurance
  • Maintaining records
  • Preparing Work Orders
  • Managing parts
  • Roadside Repair
  • Job Scheduling
  • Service Scheduling
  • Scheduled services
  • Customer Relationship Management (CRM)
  • Contract Negotiation
  • Ticket writing
  • Maintenance and repairs
  • Willing to Learn
  • Oil Changes
  • Brake servicing

Languages

English
Full Professional
Arabic
Limited Working
Urdu
Full Professional
Bengali
Limited Working
Malayalam
Elementary

Timeline

Automotive Technician

Toyota Al Futtaim
01.2021 - 06.2023

Master Of Arts - Islamic

Jamia Madena University
YASIR Rafique