Yasir Mudher
Waterloo,ON
Summary
Dynamic Cashier Team Lead at Baghdad Fresh Food with a proven track record in customer service and team leadership. Excelled in problem-solving and cash handling, fostering strong customer relationships and enhancing the shopping experience. Recognized for flexibility and time management, ensuring seamless operations during peak periods.
Overview
1
1
year of professional experience
Work History
Cashier Team Lead
Baghdad Fresh Food
725 Ottawa St S, Kitchener, ON N2E 3H5
01.2022 - 12.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Developed strong relationships with repeat customers through friendly service interactions.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Scheduled breaks for team members, promoting a fair work environment while maximizing coverage during peak hours.
- Monitored areas for security issues and safety hazards.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
Education
Software Engineering Technology - Software Engineering
Conestoga College Waterloo Campus
Waterloo, ONSkills
- Customer service
- Team leadership
- Problem-solving
- Cash handling
- Positive attitude
- Flexible schedule
- Heavy lifting
- Team collaboration
- Inventory management
- Time management
Languages
English
Full Professional
When am I Available
Im available all week
MONDAY TO FRIDAY from 4PM to 12AM
Weekends available from 10AM 3AM
Timeline
Cashier Team Lead
Baghdad Fresh Food
01.2022 - 12.2022
Software Engineering Technology - Software Engineering
Conestoga College Waterloo Campus