Resourceful business analyst leveraging technical skills and practical experience to generate valuable insights for management teams and build high-performing teams through effective coaching, training, and performance management.
UNIVERSITY OF TEXAS AT DALLAS, Richardson, TX
(Database Foundations for Business Analytics)
- Utilized MS Excel, SQL, and MongoDB to assess 5 years of financial reports and supporting materials of H&M, transforming them into actionable insights for stakeholders.
- Wrote complex SQL queries, including joins, grouping, aggregation, and nested subqueries, to analyze large data sets in multi-thousand-row databases under tight deadlines, presenting results using SQL, MS Access, and Excel.
UNIVERSITY OF TEXAS AT DALLAS, Richardson, TX
(Customer Relationship Management with Salesforce)
- Led a system improvement project that involved developing process diagrams and data flow diagrams, resulting in a 30% increase in team satisfaction with the application
- Collaborated with internal partners at IBM to ensure platform design maximized value and efficiency, and developed multiple dashboards, reports, and forecasting reports using 'Einstein Analytics' while effectively addressing technical challenges.