Yasin Ssekamatte
Oshawa,ON
Summary
Accomplished Health Care Administrator with a proven track record at Fourth Wall HealthCare Centre, enhancing patient satisfaction and streamlining operations. Expert in healthcare compliance and organizational development, achieved through fostering teamwork and implementing innovative health records systems. Demonstrates exceptional leadership in facilitating cross-departmental communication and promoting a culture of continuous improvement and patient safety.
Overview
6
6
years of professional experience
Work History
Health Care Administrator
Fourth Wall HealthCare Centre
03.2021 - Current
- Improved patient satisfaction by streamlining appointment scheduling and implementing electronic health records.
- Established a strong organizational culture centered around teamwork, open communication channels, continuous learning opportunities for employees.
- Facilitated effective communication between departments to ensure smooth operations and seamless coordination of patient care efforts.
- Streamlined clinical documentation processes, resulting in reduced errors, increased accuracy, and improved compliance with regulatory requirements.
- Fostered a positive work environment by implementing employee recognition programs and regularly soliciting feedback from staff to address concerns proactively.
- Ensured compliance with industry regulations and accreditation standards through regular audits and updating internal processes accordingly.
- Maintained up-to-date information in electronic medical records software.
- Coordinated multidisciplinary care team meetings to discuss complex cases requiring collaborative input from various specialists for optimal treatment plans.
- Achieved timely completion of projects by effectively collaborating with cross-functional teams in planning, execution, and evaluation stages.
- Coordinated with other healthcare providers concerning treatment plans for patients.
- Managed annual budgets responsibly while ensuring adequate allocation of resources across all departments to maintain optimal functionality levels.
- Kept records of expenses and monitored budget while recommending opportunities for cost savings.
Clinic Administrator
Kisugu Health Center
09.2018 - 01.2021
- Enhanced patient satisfaction with timely communication and proactive problem-solving strategies.
- Streamlined billing procedures for improved financial management, reducing errors in invoicing processes significantly over time.
- Managed daily operations efficiently while maintaining strict adherence to quality control measures for exceptional patient care delivery.
- Processed office payments by contacting patient insurance and establishing payment arrangements with patients.
- Improved clinic efficiency by streamlining administrative processes and implementing new scheduling systems.
- Provided administrative support by maintaining complete patient documents.
- Evaluated staff performance regularly, providing constructive feedback and implementing improvement plans as needed.
- Ensured compliance with healthcare regulations through diligent monitoring of policies and procedures, maintaining up-to-date knowledge on industry standards.
Education
High School Diploma -
Durham College
Oshawa, ON07.2024
Bachelor of Science - Public Administration And Management
Kyambogo University
Uganda04.2014
Skills
- Healthcare compliance
- Operations Management
- Lean Healthcare
- Clinical Supervision
- Organizational Development
- Patient Safety
- Quality Improvement
- Facility Management
- Emergency Preparedness
Languages
English
Professional Working
Timeline
Health Care Administrator
Fourth Wall HealthCare Centre
03.2021 - Current
Clinic Administrator
Kisugu Health Center
09.2018 - 01.2021
High School Diploma -
Durham College
Bachelor of Science - Public Administration And Management
Kyambogo University
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