YASIN BAHSI
CUSTOMER SERVİCES REPRESENTATİVE
Cupertino
Summary
Dynamic professional with a proven track record in customer service and cash handling, notably at Global Exchange Group. Excelled in resolving customer complaints, enhancing loyalty, and maintaining high accuracy in financial transactions. Skilled in customer assistance and payment processing, achieving increased customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Cashier
Oklava Cafe
11.2024 - Current
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Representative
Global Exchange Group
02.2022 - 11.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Cashier
Migros Supermarkt
09.2019 - 11.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Oktay Duran
Istanbul/Turkey 04.2001 -
Skills
Customer service
Cash handling
Customer assistance
Payment processing
Customer relations
Guest inquiries
Timeline
Cashier
Oklava Cafe
11.2024 - Current
Customer Service Representative
Global Exchange Group
02.2022 - 11.2024
Cashier
Migros Supermarkt
09.2019 - 11.2021
High School Diploma -
Oktay Duran
04.2001 -
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