Yasiin Ahmed
Edmonton,AB
Summary
Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Delivery Driver
Amazon
Fairford, Virginia
01.2023 - 06.2025
- Delivered packages efficiently to residential and commercial locations.
- Followed planned routes to ensure timely deliveries.
- Loaded and unloaded packages using hand trucks and carts.
- Communicated with dispatchers regarding delivery issues and updates.
- Assisted in training new drivers on delivery procedures and safety practices.
- Resolved customer inquiries related to deliveries promptly and courteously.
- Adhered to safety protocols during all delivery operations.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Transported and safely delivered items to prevent damage or loss.
- Drove safely in all weather conditions including rain, snow, sleet, ice.
- Navigated routes with relevant map programs and GPS systems.
- Received daily delivery instructions and route assignments from dispatch.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Verified deliveries against shipping instructions prior to delivering to customers.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Ensured accurate completion of all paperwork associated with deliveries.
- Maintained accurate records of goods delivered and collected payments as required.
- Assisted warehouse personnel in packing orders when necessary.
- Verified accuracy of items loaded onto truck against shipping documents.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Stayed up-to-date on changing local roads and construction areas that may affect routes.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Inspected vehicles' condition, supplies and equipment before and after trips
- Reviewed delivery documents and orders and reported errors to supervisor.
- Checked loads against shipping papers to verify contents and identify special handling requirements.
- Reported delays and accidents to stations using telephones or two-way radios.
- Managed accurate recordkeeping by distributing invoices, collecting payments and updating logs.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Conducted emergency vehicle repairs to restore safety and dependability.
Education
Diploma In Business Administration - Business Administration
Gedo University
Balad Hawo , Gedo 01.2018 - 11.2022
Elwak
Elwak, GedoSkills
- Delivery tracking
- Route optimization
- GPS and route planning
- Logistics coordination
- Loading and unloading
- Safety compliance
- Vehicle inspection
- Package security
- Order verification
- Clean driving record
- Defensive driving
- Fuel efficiency
- Route planning
- Trip planning
- Time management
- Punctual and reliable
- Attention to detail
- Problem solving
- Complex Problem-solving
- Emergency response
- Client relationship management
- Customer interaction
- Teamwork and collaboration
- Team building
- Adaptability and flexibility
- Skilled forklift operator
- Pallet jack and hand truck operation
- Shipping and packaging
- Documentation and reporting
- Database management
- Cash transaction handling
- Materials transport
- Load management
- Map reading and navigation skills
- Freight expertise
- Local routes
- Safe driving
- Verbal and written communication
- Basic vehicle repair
- Vehicle systems
- Teamwork and collaboration
- Cargo handling
- Dry vans
- Local routes
- Safety compliance
- Defensive driving
- Basic vehicle repair
- Package security
- Package scanning
- Documentation and reporting
- Logistics
- Safe driving record
- Shipping and packaging
- Pallet jack and hand truck operation
- Inventory management
Languages
English
First Language
English
Intermediate (B1)
B1
Certification
- Transportation of dangerous goods
- CRP and first aid
- WHMIS certificate
Timeline
Delivery Driver
Amazon
01.2023 - 06.2025
Diploma In Business Administration - Business Administration
Gedo University
01.2018 - 11.2022
Elwak